Can the module manage multiple pumps simultaneously?
Yes, Smart Station supports multiple pumps, nozzles, and attendants, recording real-time dispensing data and linking it with corresponding transactions.
Can alerts and notifications be customized?
Yes, alerts can be configured for KPIs, thresholds, or exceptions, ensuring users are notified only when necessary.
Does the Smart Station have a mobile app for users?
Yes, the Smart Station is accessible through a dedicated mobile app, allowing users to manage operations on the go.
What kind of IOT/Hardware will be use and how many hardware will be require for the Smart Station?
IoT/Hardware required for the Smart Station depends on the specific setup of your fuel station, such as the number of tanks, pumps, and dispensing units. Typically, the solution may include IoT controllers, fuel flow meters, tank level sensors, POS-integrated devices, and smart dispensing units.
How does Smart Station support inventory management?
The system automatically updates stock based on tank inputs and pump outputs, giving real-time visibility into fuel balances and reorder needs.
How can I manage multiple fuel stations, where each station has a different number of pumps and tanks?
Our Smart Station module allows you to onboard and manage multiple fuel stations under a single system. While setting up, you can create different companies or stations, and during the pump and tank creation process, you can map each pump and tank to the respective company or fuel station. This ensures that every station, along with its specific pumps and tanks, is managed separately yet accessible within one centralized platform.
Can I manage multiple Smart Station locations, and set a different language for each station?
Yes. The Smart Station module supports multi-location management, and you can configure a different language for each station as per your requirement.
How does the system prevent fraud by pump attendants?
The system tracks all transactions with unique identifiers, reducing manipulation risks. Fraud detection measures are also in place.
How are attendants manage multiple attendants and shifts?
Attendants can be assigned to specific pumps or shifts, and their sales performance, collections, and activities are tracked automatically.
Technical
How does the system handle downtime, such as internet failures?
Petrol pumps have backup electricity via generators. The system works offline and syncs data once the internet is restored.
If the pump is automatic, how can we ensure that the fuel dispensed matches the exact amount paid by the customer?
In an automatic pump system, the dispenser is integrated with a calibrated flow meter. Once the customer selects or pays for a specific amount, the system automatically controls and locks the nozzle to dispense only the exact volume or value, ensuring accuracy and transparency.
How does Smart Station ensure transaction accuracy?
Every transaction is digitally recorded with details such as fuel type, quantity, price, attendant, and payment mode, ensuring full accountability.
What kind of integrations does Smart Station support?
It supports seamless integration with IoT devices, ERP modules, and third-party APIs for data exchange.
What level of security is provided for Smart Station data?
The system ensures data encryption, role-based access, and audit trails to safeguard sensitive business information.
Is the Smart Station module cloud-based or on-premise?
It can be deployed in both environments—cloud for scalability and on-premise for organizations with strict IT policies.