Frequently Asked Questions
Functional
Yes, Smart Station supports multiple pumps, nozzles, and attendants, recording real-time dispensing data and linking it with corresponding transactions.
Yes, alerts can be configured for KPIs, thresholds, or exceptions, ensuring users are notified only when necessary.
Yes, the Smart Station is accessible through a dedicated mobile app, allowing users to manage operations on the go.
IoT/Hardware required for the Smart Station depends on the specific setup of your fuel station, such as the number of tanks, pumps, and dispensing units. Typically, the solution may include IoT controllers, fuel flow meters, tank level sensors, POS-integrated devices, and smart dispensing units.
The system automatically updates stock based on tank inputs and pump outputs, giving real-time visibility into fuel balances and reorder needs.
Our Smart Station module allows you to onboard and manage multiple fuel stations under a single system. While setting up, you can create different companies or stations, and during the pump and tank creation process, you can map each pump and tank to the respective company or fuel station. This ensures that every station, along with its specific pumps and tanks, is managed separately yet accessible within one centralized platform.
Yes. The Smart Station module supports multi-location management, and you can configure a different language for each station as per your requirement.
The system tracks all transactions with unique identifiers, reducing manipulation risks. Fraud detection measures are also in place.
Attendants can be assigned to specific pumps or shifts, and their sales performance, collections, and activities are tracked automatically.
Technical
Petrol pumps have backup electricity via generators. The system works offline and syncs data once the internet is restored.
In an automatic pump system, the dispenser is integrated with a calibrated flow meter. Once the customer selects or pays for a specific amount, the system automatically controls and locks the nozzle to dispense only the exact volume or value, ensuring accuracy and transparency.
Every transaction is digitally recorded with details such as fuel type, quantity, price, attendant, and payment mode, ensuring full accountability.
It supports seamless integration with IoT devices, ERP modules, and third-party APIs for data exchange.
The system ensures data encryption, role-based access, and audit trails to safeguard sensitive business information.
It can be deployed in both environments—cloud for scalability and on-premise for organizations with strict IT policies.