FAQ

Frequently Asked Questions

Functional

Yes. ROCKEYE HRMS supports the complete employee lifecycle—from hiring to retirement—including retirement eligibility checks, gratuity calculations, and provident fund tracking.

Yes. The system supports multi-currency configurations, allowing salary processing in different currencies based on each company's bank account settings.

Exchange rates are maintained in the integrated Finance module. Payroll is calculated using the applicable rate configured for each company or payroll cycle.

Automated email notifications are supported based on approval workflows. SMS alerts are not enabled by default but can be configured as a custom feature if required.

Yes. Employees can update timesheets through the ESS (Employee Self-Service) portal, subject to role-based permissions. All modifications require managerial approval.

Absolutely. Payroll deductions (tax, loans, insurance, etc.) are fully configurable. Rules can be defined as fixed amounts, percentages, or time-based according to compliance requirements.

Remote work rules—such as home-location punch-in or location-specific restrictions—are configured via Leave or Attendance Management modules. Employees can view these in their ESS portal.

Yes. The system generates region-specific employee tax forms for statutory reporting based on configured compliance rules and payroll data.

Yes. Payslips and sensitive files downloaded from the ESS portal can be encrypted and password-protected to ensure confidentiality.

Employee hierarchies are automatically generated based on organizational structure (department, role, designation). Access rights are defined through a configurable role-based access control (RBAC) system.

Yes. ROCKEYE offers a mobile app (Android & iOS) that enables employees to apply for leave, correct attendance, and view team details anytime, anywhere.

Yes. The system automatically logs late entries, early exits, and absenteeism. These metrics feed into payroll calculations and productivity dashboards.

Yes. Working hours (excluding break times) are analyzed to generate productivity insights, helping managers evaluate team performance effectively.

Yes, the system provides retirement tracking along with gratuity and provident fund calculations, ensuring complete employee lifecycle coverage.

Yes, employees can request advances (pre-expense) and later submit claims (post-expense). The system tracks approvals and disbursements.

Yes, payroll can be configured for weekly, monthly, or other frequencies based on company compliance and policies.

Yes, payslip templates can be customized to include company details such as logo, terms and conditions, and preferred formats.

Yes. Using the shift roster feature, employees can be assigned different shift timings on a weekly basis, allowing flexible scheduling for day and night shifts.

Yes, multiple salary structures can be set up to accommodate various employee categories and pay cycles.

Technical

Yes, additional fields can be added with minor development, and any field can be marked mandatory as required.

Exchange rates are managed within the finance system linked to HRMS. Payroll in different currencies is processed via company-specific bank accounts.

Yes, the system is responsive and accessible via mobile browsers on smartphones and tablets.

Yes, HRMS supports API-based integrations with ERP systems, accounting software, biometric devices, and other third-party tools.

Currently, our platform does not include an AI-based recruitment process. However, a customized solution can be developed based on your specific recruitment workflow and requirements.

Yes, password protection or encryption can be enabled for payslips and other sensitive documents.