Call Reports
Purpose
Provides a complete log of service calls conducted via the platform.
Fields:
- Call Report ID: Auto-generated; click to view details.
- Guest Address: Location of the guest (or “Location Unavailable”).
- Service Order: Linked order number (if any).
- Serial Number: Equipment serial number used during the call.
- Equipment/Model/Part Number: Information on the device used.
- Call Date: Date/time of call registration.
Note:
At the end of each call, a form titled “Updated Detail Form” appears, prompting the expert to enter the above details. Once submitted, the data is stored and reflected in the Call Report Log for future tracking.
