Frequently Asked Questions

Functional

Assets can be created through the Asset Master with configurable attributes such as asset category, asset type, serial number, location, department, custodian, acquisition cost, and warranty details. Organizations can define hierarchical asset categories to maintain structured classification and easier reporting.

Yes. When integrated with ROCKEYE Procurement, assets can be automatically created from approved purchase orders and goods received notes. Asset records inherit procurement details such as vendor, purchase cost, and invoice reference.

The system tracks the asset lifecycle including acquisition, deployment, allocation, maintenance, transfer, depreciation tracking, and final disposal. Each lifecycle event is recorded in the asset history for full traceability.

Administrators can configure asset categories and sub-categories to represent business structures such as IT equipment, vehicles, machinery, or office equipment. These categories can define depreciation rules, maintenance schedules, and reporting structures.

Assets can be assigned to employees, departments, or locations using asset allocation transactions. The system records allocation history and allows reassignment or return tracking.

Yes. Asset transfer workflows allow organizations to move assets between warehouses, branches, or departments while maintaining complete movement history.

Maintenance activities can be linked to assets, allowing organizations to record preventive maintenance, corrective maintenance, and inspection records with full maintenance history.

Yes. Warranty periods, service contracts, and vendor details can be recorded within the asset profile to ensure service tracking and proactive maintenance planning.

The system allows authorized users to process asset disposal transactions including sale, scrap, or write-off while maintaining audit records and financial references.

Yes. Assets can be tagged with barcode or QR codes, enabling faster asset identification, scanning, and inventory verification.

Asset inventory audits can be performed by verifying asset tags, scanning QR/barcodes, and reconciling system records with physical assets.

Yes. Every change including allocation, transfer, maintenance, or disposal is logged in the asset movement history.

The system allows assigning custodians such as employees or departments responsible for specific assets.

Yes. Asset creation, allocation, transfer, or disposal can be configured with approval workflows depending on governance policies.

Assets can be grouped based on categories, locations, or departments enabling bulk updates and reporting.

Preventive maintenance schedules can be configured based on time intervals or usage cycles to automatically trigger maintenance activities.

Yes. Assets can be linked to maintenance work orders from the CMMS module to maintain service history.

When integrated with ROCKEYE Finance, depreciation schedules can be configured and automatically posted to accounting ledgers.

Asset records allow attachments such as purchase invoices, warranty documents, manuals, or images.

Asset utilization can be monitored through allocation history, maintenance usage records, and operational activity logs.

Yes. Asset data can be imported through structured templates or API integrations.

Assets can be reassigned through transfer transactions which update the custodian history.

Inspection records can be logged to track asset condition and compliance checks.

Downtime periods can be recorded in maintenance records linked to the asset.

Yes. Custom lifecycle stages such as Active, Under Maintenance, or Retired can be configured.

Warranty expiry alerts can be configured to notify administrators before expiration.

Yes. Assets can be mapped to multi-level location hierarchies including building, floor, and room.

Condition status can be recorded and updated during inspections or maintenance activities.

Yes. Assets issued to employees can be checked out and later returned with transaction logs.

Project or department references can be attached to asset allocation transactions.

Yes. Asset registers and compliance reports can be generated through the reporting module.

The system allows organizations to register leased or rented assets with contract details such as lease provider, lease start and end dates, payment schedules, and contractual obligations. These assets can be tracked alongside owned assets while maintaining clear ownership status and financial references.

Yes. Assets that require calibration, such as laboratory equipment or measurement devices, can be configured with calibration schedules. The system generates alerts for upcoming calibration dates and records calibration history for compliance tracking.

When maintenance work orders are created for an asset, the system can reference warranty information to determine whether the service falls within the warranty period. This helps organizations identify warranty-covered repairs and avoid unnecessary maintenance costs.

Yes. Employees who are assigned assets can initiate return requests through the system. The request follows an approval workflow where administrators or asset managers review and process the asset return, ensuring proper reassignment or storage.

Yes. The system can manage non-physical assets such as software licenses, digital subscriptions, and intellectual property resources. These assets can include license keys, renewal dates, assigned users, and compliance records.

Yes. ROCKEYE Asset Management supports both physical assets such as machinery, vehicles, and equipment as well as virtual assets such as software licenses, subscriptions, and digital resources. Organizations can record license details, assigned users, renewal dates, and usage information to manage digital assets alongside physical assets.

Yes. Employees who are assigned assets can initiate return requests through the system. The request follows a configurable approval workflow where asset administrators review and approve the return. Once approved, the asset can be reassigned, stored, or marked for maintenance.

Yes. The system allows organizations to maintain asset insurance details including insurance providers, policy numbers, coverage periods, and insured values. Insurance claims can also be recorded and tracked against specific assets to maintain financial and compliance records.

Yes. Users can search and filter assets using various attributes such as asset category, location, department, assigned employee, lifecycle status, or asset type. This helps organizations quickly locate assets within large asset repositories.

Yes. Assets can be associated with specific projects, departments, or operational activities. This allows organizations to track asset utilization across projects and monitor how resources are allocated during project execution.

Technical

Yes. REST APIs allow external systems to create, update, or retrieve asset records.

Every asset transaction is recorded with user activity logs including timestamps and action details.

Yes. Asset data can synchronize with procurement, finance, inventory, and maintenance modules.

The system uses role-based access control to define permissions for asset creation, editing, transfer, maintenance, and disposal.

Configurable numbering rules allow organizations to define structured asset IDs.

Yes. Asset records can be exported through reports or API integrations.

Yes. Assets can be managed across multiple branches, warehouses, or facilities.

Attachments are stored in the document management layer and linked to asset records.

Yes. Dashboard widgets display asset distribution, lifecycle status, and maintenance activities.

Integration APIs allow IoT systems to push operational data into asset records.

Shared master data and integration services ensure synchronized updates across modules.

Yes. Background services manage depreciation runs, maintenance alerts, and system synchronization.

Yes. Barcode scanners can be used for asset verification and inventory audits.

Reports can be generated through the reporting engine using filters such as asset category, location, lifecycle stage, or custodian.

Yes. ROCKEYE provides dashboard views that display key asset metrics such as asset distribution by category or location, maintenance status, lifecycle stage, utilization levels, and upcoming maintenance activities. These dashboards support operational monitoring and management decision-making.