Introduction/Purpose

The location expense type feature in smart stations facilitates efficient cost management by categorizing expenses according to specific station locations or departments. This allows for detailed analysis of expenditure, optimization of budget allocation, and identification of areas for cost-saving measures, ultimately enhancing financial transparency and operational efficiency within the station infrastructure.

How to Navigate:

The navigation to record the service request module in smart station are as follows

• Click on the menu and support tab, which is located at the left side of the screen, and then click on the service request section. After clicking on this, user can navigate to the service request listing page.

Listing:

The Service Request module allows users to add and view all the service requests in the system. The key feature of service request module listing are as follows:

• Advance Search
  This option allows user to filter data with single or Multiple criteria in Column Name with options like
  • Equal
  • Not Equal
  • Begins 
  • Does Not Begin with
  • Ends With
  • Does Not End with
  • Contains 
  • Does Not Contain
• Show all listing records
  This option allows the user to clear all Filters and display all records on the Listing page.
• Change View
  The change view option allows users view list as mentioned below:
  • Table View
  • List View

Recording and Updates:

The user can add a new service request by clicking on the “Add Service Request” button and by entering the below fields:

• Company: Specify the name of the company requesting the service. (Default Set)
• Location: Specify the location where the service is required within the company’s premises. (Default Set)
• Subject: Provide a brief but descriptive title for the service request.
• Entity Type: Select the type of entity requiring service, such as a pump or tank.
• Entity: Choose the specific tank or pump that needs attention.
• Priority: Indicate the priority level of the service request, such as low, medium, or high urgency.
• Vendor: Select the vendor or service provider responsible for addressing the request.
• Description: Provide detailed information about the service needed, including any specific issues or requirements.

This option allows the user to perform the following action in this section.

• Save: Allows the user to submit the service request in the system.
• Discard: Allows the user to discard the service request in the system.