{"id":2,"date":"2024-03-01T06:25:34","date_gmt":"2024-03-01T06:25:34","guid":{"rendered":"http:\/\/kb.rockeye.africa\/smart-assist\/?page_id=2"},"modified":"2026-07-21T08:46:26","modified_gmt":"2026-07-21T08:46:26","slug":"sample-page","status":"publish","type":"page","link":"https:\/\/kb.rockeye.com\/smart-assist\/","title":{"rendered":"Smart Assist"},"content":{"rendered":"        <section class=\"kb-domain-banner p-4 p-md-5 rounded-4 mb-5 position-relative overflow-hidden\">\r\n          <div class=\"kb-domain-banner-gradient position-absolute top-0 end-0 h-100 w-100\"><\/div>\r\n          <div class=\"position-relative banner-content-z\">\r\n            <!-- Top Row: Icon\/Title Header & Button -->\r\n            <div\r\n              class=\"d-flex flex-column flex-md-row justify-content-between align-items-start align-items-md-center gap-4 mb-4\">\r\n              <div class=\"d-flex align-items-center\">\r\n                <div class=\"kb-domain-banner-icon-wrapper me-3 flex-shrink-0\">\r\n                  <img decoding=\"async\"\r\n                    src=\"https:\/\/kb.rockeye.com\/wp-content\/uploads\/2026\/04\/remote_assist.svg\"\r\n                    alt=\"Financial Accounting Logo\" class=\"w-100 h-100 banner-logo\">\r\n                <\/div>\r\n                <div>\r\n                  <div class=\"kb-domain-banner-label\">ROCKEYE<\/div>\r\n                  <h2 class=\"kb-domain-banner-title text-white m-0\">\r\n    Remote Assist<\/h2>\r\n                <\/div>\r\n              <\/div>\r\n              <div class=\"flex-shrink-0\">\r\n                <a href=\"#\" class=\"btn btn-kb-brand\">What's New<\/a>\r\n              <\/div>\r\n            <\/div>\r\n\r\n            <!-- Bottom Row: Description -->\r\n            <div class=\"kb-domain-banner-desc-col\">\r\n              <p class=\"kb-domain-banner-desc m-0\">\r\n                Revolutionize your finances with our next-gen cloud accounting solution \u2014 real-time insights,\r\n                unmatched flexibility, and scalable growth.\r\n              <\/p>\r\n            <\/div>\r\n          <\/div>\r\n        <\/section>\n\n\n\t\t<div id=\"epkb-modular-main-page-container\" role=\"main\" aria-labelledby=\"epkb-modular-main-page-container\" class=\"epkb-css-full-reset eckb_mp_active_theme_KBrockeye\">\t\t\t\n\t\t\t<div id=\"epkb-ml__row-1\" data-feature=\"categories_articles\" class=\"epkb-ml__row\">                \n\t\t<div id=\"epkb-ml__module-categories-articles\" class=\"epkb-ml__module \">  \n\t\t<div id=\"epkb-ml-basic-layout\" role=\"main\" aria-labelledby=\"epkb-ml-basic-layout\" class=\"epkb-layout-container epkb-css-full-reset epkb-basic-template\">\n\t\t\t<div id=\"epkb-content-container\">\n\t\t\t\t<div class=\"epkb-section-container\">\t\n\t\t<div class=\"epkb-four-col eckb-categories-list\" > \t\t\t\t\t<div class=\"epkb-ml__module-categories-articles__row\">  \n\t\t\t\t<!-- Section Container ( Category Box ) -->\n\t\t\t\t<section id=\"epkb_cat_1\" class=\"no_shadow epkb-top-category-box\"  style=\"border-radius: 15px; border-width: 3px; border-color: #F7F7F7; background-color: #FFFFFF; border-style: solid;\"  >\n\n\t\t\t\t\t<!-- Section Head -->\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"--section-head-bg: #FFFFFF; border-bottom-width: 3px; background-color: #FFFFFF; border-top-left-radius: 15px; border-top-right-radius: 15px; border-bottom-color: #edf2f6; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\n\n\t\t\t\t\t\t<!-- Category Name + Icon -->\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--left-cat-icon\" aria-expanded=\"false\"\n\t\t\t\t\t\t            data-kb-category-id=\"13\" data-kb-type=\"category\"  style=\"color: #40474f; text-align: start; justify-content: flex-start; padding-left: 10px;\"  role=\"region\">\n\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t\t<span class=\"epkb-cat-icon epkbfa ep_font_icon_folder\" data-kb-category-icon=\"ep_font_icon_folder\"  style=\"color: #f7941d; font-size: 21px;\" ><\/span>\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #40474f;\" >Basic Guide<\/h2>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- Icon Right -->     \n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<!-- Section Body -->\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 3px; padding-top: 4px; padding-bottom: 4px; padding-left: 10px; padding-right: 10px; overflow: auto; height: 200px;\"  >\t\t\t\t\t\t\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"13\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"89\"\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/kb.rockeye.com\/smart-assist\/knowledge-base\/basic-guide\/system-workflows\/\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"89\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #555555;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #555555;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >System Workflows<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \n\t\t\t\t\t<\/div><!-- Section Body End -->\n\n\t\t\t\t<\/section><!-- Section End -->  \n\t\t\t\t<!-- Section Container ( Category Box ) -->\n\t\t\t\t<section id=\"epkb_cat_2\" class=\"no_shadow epkb-top-category-box\"  style=\"border-radius: 15px; border-width: 3px; border-color: #F7F7F7; background-color: #FFFFFF; border-style: solid;\"  >\n\n\t\t\t\t\t<!-- Section Head -->\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"--section-head-bg: #FFFFFF; border-bottom-width: 3px; background-color: #FFFFFF; border-top-left-radius: 15px; border-top-right-radius: 15px; border-bottom-color: #edf2f6; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\n\n\t\t\t\t\t\t<!-- Category Name + Icon -->\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--left-cat-icon\" aria-expanded=\"false\"\n\t\t\t\t\t\t            data-kb-category-id=\"11\" data-kb-type=\"category\"  style=\"color: #40474f; text-align: start; justify-content: flex-start; padding-left: 10px;\"  role=\"region\">\n\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t\t<span class=\"epkb-cat-icon epkbfa ep_font_icon_folder\" data-kb-category-icon=\"ep_font_icon_folder\"  style=\"color: #f7941d; font-size: 21px;\" ><\/span>\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #40474f;\" >Home<\/h2>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- Icon Right -->     \n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<!-- Section Body -->\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 3px; padding-top: 4px; padding-bottom: 4px; padding-left: 10px; padding-right: 10px; overflow: auto; height: 200px;\"  >\t\t\t\t\t\t\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"11\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"61\"\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/kb.rockeye.com\/smart-assist\/knowledge-base\/home\/dashboard\/\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"61\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #555555;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #555555;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Dashboard<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \n\t\t\t\t\t<\/div><!-- Section Body End -->\n\n\t\t\t\t<\/section><!-- Section End -->  \n\t\t\t\t<!-- Section Container ( Category Box ) -->\n\t\t\t\t<section id=\"epkb_cat_3\" class=\"no_shadow epkb-top-category-box\"  style=\"border-radius: 15px; border-width: 3px; border-color: #F7F7F7; background-color: #FFFFFF; border-style: solid;\"  >\n\n\t\t\t\t\t<!-- Section Head -->\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"--section-head-bg: #FFFFFF; border-bottom-width: 3px; background-color: #FFFFFF; border-top-left-radius: 15px; border-top-right-radius: 15px; border-bottom-color: #edf2f6; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\n\n\t\t\t\t\t\t<!-- Category Name + Icon -->\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--left-cat-icon\" aria-expanded=\"false\"\n\t\t\t\t\t\t            data-kb-category-id=\"8\" data-kb-type=\"category\"  style=\"color: #40474f; text-align: start; justify-content: flex-start; padding-left: 10px;\"  role=\"region\">\n\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t\t<span class=\"epkb-cat-icon epkbfa ep_font_icon_document\" data-kb-category-icon=\"ep_font_icon_document\"  style=\"color: #f7941d; font-size: 21px;\" ><\/span>\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #40474f;\" >Content Management<\/h2>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- Icon Right -->     \n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<!-- Section Body -->\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 3px; padding-top: 4px; padding-bottom: 4px; padding-left: 10px; padding-right: 10px; overflow: auto; height: 200px;\"  >\t\t\t\t\t\t\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"8\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"66\"\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/kb.rockeye.com\/smart-assist\/knowledge-base\/content_management\/call-console\/\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"66\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #555555;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #555555;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Call Console<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"74\"\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/kb.rockeye.com\/smart-assist\/knowledge-base\/content_management\/phone-book\/\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"74\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #555555;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #555555;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Phone Book\u00a0<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \n\t\t\t\t\t<\/div><!-- Section Body End -->\n\n\t\t\t\t<\/section><!-- Section End -->  \n\t\t\t\t<!-- Section Container ( Category Box ) -->\n\t\t\t\t<section id=\"epkb_cat_4\" class=\"no_shadow epkb-top-category-box\"  style=\"border-radius: 15px; border-width: 3px; border-color: #F7F7F7; background-color: #FFFFFF; border-style: solid;\"  >\n\n\t\t\t\t\t<!-- Section Head -->\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"--section-head-bg: #FFFFFF; border-bottom-width: 3px; background-color: #FFFFFF; border-top-left-radius: 15px; border-top-right-radius: 15px; border-bottom-color: #edf2f6; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\n\n\t\t\t\t\t\t<!-- Category Name + Icon -->\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--left-cat-icon\" aria-expanded=\"false\"\n\t\t\t\t\t\t            data-kb-category-id=\"7\" data-kb-type=\"category\"  style=\"color: #40474f; text-align: start; justify-content: flex-start; padding-left: 10px;\"  role=\"region\">\n\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t\t<span class=\"epkb-cat-icon epkbfa ep_font_icon_document\" data-kb-category-icon=\"ep_font_icon_document\"  style=\"color: #f7941d; font-size: 21px;\" ><\/span>\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #40474f;\" >User Panel<\/h2>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- Icon Right -->     \n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<!-- Section Body -->\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 3px; padding-top: 4px; padding-bottom: 4px; padding-left: 10px; padding-right: 10px; overflow: auto; height: 200px;\"  >\t\t\t\t\t\t\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"7\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"81\"\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/kb.rockeye.com\/smart-assist\/knowledge-base\/user_management\/user-profile\/\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"81\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #555555;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #555555;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >User Profile<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \n\t\t\t\t\t<\/div><!-- Section Body End -->\n\n\t\t\t\t<\/section><!-- Section End -->  \t\t\t\t\t<\/div>  \t\t\t\t\t<div class=\"epkb-ml__module-categories-articles__row\">  \n\t\t\t\t<!-- Section Container ( Category Box ) -->\n\t\t\t\t<section id=\"epkb_cat_5\" class=\"no_shadow epkb-top-category-box\"  style=\"border-radius: 15px; border-width: 3px; border-color: #F7F7F7; background-color: #FFFFFF; border-style: solid;\"  >\n\n\t\t\t\t\t<!-- Section Head -->\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"--section-head-bg: #FFFFFF; border-bottom-width: 3px; background-color: #FFFFFF; border-top-left-radius: 15px; border-top-right-radius: 15px; border-bottom-color: #edf2f6; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\n\n\t\t\t\t\t\t<!-- Category Name + Icon -->\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--left-cat-icon\" aria-expanded=\"false\"\n\t\t\t\t\t\t            data-kb-category-id=\"9\" data-kb-type=\"category\"  style=\"color: #40474f; text-align: start; justify-content: flex-start; padding-left: 10px;\"  role=\"region\">\n\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t\t<span class=\"epkb-cat-icon epkbfa ep_font_icon_document\" data-kb-category-icon=\"ep_font_icon_document\"  style=\"color: #f7941d; font-size: 21px;\" ><\/span>\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #40474f;\" >Reports<\/h2>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- Icon Right -->     \n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<!-- Section Body -->\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 3px; padding-top: 4px; padding-bottom: 4px; padding-left: 10px; padding-right: 10px; overflow: auto; height: 200px;\"  >\t\t\t\t\t\t\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"9\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"78\"\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/kb.rockeye.com\/smart-assist\/knowledge-base\/reports\/call-reports\/\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"78\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #555555;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #555555;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Call Reports<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \n\t\t\t\t\t<\/div><!-- Section Body End -->\n\n\t\t\t\t<\/section><!-- Section End -->  \n\t\t\t\t<!-- Section Container ( Category Box ) -->\n\t\t\t\t<section id=\"epkb_cat_6\" class=\"no_shadow epkb-top-category-box\"  style=\"border-radius: 15px; border-width: 3px; border-color: #F7F7F7; background-color: #FFFFFF; border-style: solid;\"  >\n\n\t\t\t\t\t<!-- Section Head -->\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"--section-head-bg: #FFFFFF; border-bottom-width: 3px; background-color: #FFFFFF; border-top-left-radius: 15px; border-top-right-radius: 15px; border-bottom-color: #edf2f6; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\n\n\t\t\t\t\t\t<!-- Category Name + Icon -->\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--left-cat-icon\" aria-expanded=\"false\"\n\t\t\t\t\t\t            data-kb-category-id=\"12\" data-kb-type=\"category\"  style=\"color: #40474f; text-align: start; justify-content: flex-start; padding-left: 10px;\"  role=\"region\">\n\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t\t<span class=\"epkb-cat-icon epkbfa ep_font_icon_folder\" data-kb-category-icon=\"ep_font_icon_folder\"  style=\"color: #f7941d; font-size: 21px;\" ><\/span>\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #40474f;\" >Logs<\/h2>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- Icon Right -->     \n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<!-- Section Body -->\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 3px; padding-top: 4px; padding-bottom: 4px; padding-left: 10px; padding-right: 10px; overflow: auto; height: 200px;\"  >\t\t\t\t\t\t\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"12\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"86\"\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/kb.rockeye.com\/smart-assist\/knowledge-base\/log\/sent-email\/\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"86\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #555555;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #555555;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Sent Email<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \n\t\t\t\t\t<\/div><!-- Section Body End -->\n\n\t\t\t\t<\/section><!-- Section End -->  \t\t\t\t\t<\/div>  \n\t\t<\/div>       \t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>   \n\t\t<\/div>    \t\t\t<\/div>  \t\t<\/div>   \n\n\n        <!-- Video Tutorials Section -->\n        <section\n            class=\"kb-video-tutorials  kb-playlist-3923\">\n            <div\n                class=\"d-flex flex-wrap justify-content-between align-items-center mb-4 pb-2 gap-3\">\n                <div class=\"flex-grow-1\">\n                    <h2 class=\"kb-section-heading mb-3\">\n                        Smart Assist<\/h2>\n                                                        <\/div>\n                                    <div class=\"d-flex align-items-center gap-2\">\n                        <div class=\"d-flex gap-1 ms-2\">\n                            <button\n                                class=\"btn btn-outline-secondary btn-icon-nav kb-nav-prev kb-nav-prev-3923\"\n                                aria-label=\"Previous Video\">\n                                <i class=\"bi bi-chevron-left\"><\/i>\n                            <\/button>\n                            <button\n                                class=\"btn btn-outline-secondary btn-icon-nav kb-nav-next kb-nav-next-3923\"\n                                aria-label=\"Next Video\">\n                                <i class=\"bi bi-chevron-right\"><\/i>\n                            <\/button>\n                        <\/div>\n                    <\/div>\n                            <\/div>\n\n            <!-- Video Container -->\n            <div\n                class=\"owl-carousel owl-theme kb-video-carousel kb-video-carousel-3923 mb-5 pb-3\">\n                                                                <div class=\"item\">\n                                                        <div class=\"kb-video-card kb-video-card-3923\"\n                                style=\"cursor:pointer; border-radius: 12px; overflow: hidden; min-height: 250px;\"\n                                data-bs-toggle=\"modal\" data-bs-target=\"#videoPopup\"\n                                data-video-id=\"4mO017aBj-o\"\n                                data-video-title=\"ROCKEYE SMART ASSIST | Remote Assist Solution for Field Teams &amp; Experts\">\n\n                                <!-- Text Content Overlay -->\n<!--                                 <div class=\"p-4 text-white h-100 d-flex flex-column justify-content-center position-relative video-content-z\"\n                                    style=\"z-index: 10;\">\n                                    <div class=\"kb-video-label mb-2 pb-1\"\n                                        style=\"font-size: 0.85rem; font-weight: 600; letter-spacing: 1px; color: #fff;\">\n                                        <i class=\"bi bi-youtube me-1\" style=\"color: #ff0000; font-size: 1.2rem;\"><\/i> YOUTUBE\n                                    <\/div>\n                \n                                <\/div> -->\n\n                                <!-- Play Icon Centered Overlay -->\n                                <div class=\"kb-video-play-layer position-absolute w-100 h-100 top-0 start-0 d-flex justify-content-center align-items-center\"\n                                    style=\"z-index: 5; pointer-events: none;\">\n                                    <i class=\"bi bi-play-circle-fill kb-video-play-icon transition-base\"\n                                        style=\"font-size: 3.5rem; color: rgba(255,255,255,0.75);\"><\/i>\n                                <\/div>\n\n                                <!-- Thumbnail background with gradient overlay -->\n                                                                    <img decoding=\"async\" src=\"https:\/\/i.ytimg.com\/vi\/4mO017aBj-o\/maxresdefault.jpg\" alt=\"thumbnail\"\n                                        class=\"position-absolute w-100 h-100\"\n                                        style=\"object-fit: cover; top: 0; left: 0; z-index: 1; transition: transform 0.3s ease;\"\n                                        aria-hidden=\"true\">\n                                \n                                <!-- Gradient for text readability -->\n                                <div class=\"position-absolute w-100 h-100\"\n                                    style=\"top: 0; left: 0; z-index: 2; background: linear-gradient(135deg, rgba(0,0,0,0.85) 0%, rgba(0,0,0,0.3) 50%, rgba(255,255,255,0) 100%); pointer-events: none;\">\n                                <\/div>\n                            <\/div>\n                                                                <h4 class=\"kb-video-title fw-bold\"\n                                        style=\"font-size: 18px;\">\n                                        ROCKEYE SMART ASSIST |<br>Remote Assist Solution<br>for Field Teams &amp;<br>Experts                                    <\/h4>\n                        <\/div>\n                                                                    <div class=\"item\">\n                                                        <div class=\"kb-video-card kb-video-card-3923\"\n                                style=\"cursor:pointer; border-radius: 12px; overflow: hidden; min-height: 250px;\"\n                                data-bs-toggle=\"modal\" data-bs-target=\"#videoPopup\"\n                                data-video-id=\"m-TG8lGsOOU\"\n                                data-video-title=\"Remote Assist Software | Elevate Your Support with ROCKEYE Smart Assist\">\n\n                                <!-- Text Content Overlay -->\n<!--                                 <div class=\"p-4 text-white h-100 d-flex flex-column justify-content-center position-relative video-content-z\"\n                                    style=\"z-index: 10;\">\n                                    <div class=\"kb-video-label mb-2 pb-1\"\n                                        style=\"font-size: 0.85rem; font-weight: 600; letter-spacing: 1px; color: #fff;\">\n                                        <i class=\"bi bi-youtube me-1\" style=\"color: #ff0000; font-size: 1.2rem;\"><\/i> YOUTUBE\n                                    <\/div>\n                \n                                <\/div> -->\n\n                                <!-- Play Icon Centered Overlay -->\n                                <div class=\"kb-video-play-layer position-absolute w-100 h-100 top-0 start-0 d-flex justify-content-center align-items-center\"\n                                    style=\"z-index: 5; pointer-events: none;\">\n                                    <i class=\"bi bi-play-circle-fill kb-video-play-icon transition-base\"\n                                        style=\"font-size: 3.5rem; color: rgba(255,255,255,0.75);\"><\/i>\n                                <\/div>\n\n                                <!-- Thumbnail background with gradient overlay -->\n                                                                    <img decoding=\"async\" src=\"https:\/\/i.ytimg.com\/vi\/m-TG8lGsOOU\/maxresdefault.jpg\" alt=\"thumbnail\"\n                                        class=\"position-absolute w-100 h-100\"\n                                        style=\"object-fit: cover; top: 0; left: 0; z-index: 1; transition: transform 0.3s ease;\"\n                                        aria-hidden=\"true\">\n                                \n                                <!-- Gradient for text readability -->\n                                <div class=\"position-absolute w-100 h-100\"\n                                    style=\"top: 0; left: 0; z-index: 2; background: linear-gradient(135deg, rgba(0,0,0,0.85) 0%, rgba(0,0,0,0.3) 50%, rgba(255,255,255,0) 100%); pointer-events: none;\">\n                                <\/div>\n                            <\/div>\n                                                                <h4 class=\"kb-video-title fw-bold\"\n                                        style=\"font-size: 18px;\">\n                                        Remote Assist Software |<br>Elevate Your Support with<br>ROCKEYE Smart Assist                                    <\/h4>\n                        <\/div>\n                                                                    <div class=\"item\">\n                                                        <div class=\"kb-video-card kb-video-card-3923\"\n                                style=\"cursor:pointer; border-radius: 12px; overflow: hidden; min-height: 250px;\"\n                                data-bs-toggle=\"modal\" data-bs-target=\"#videoPopup\"\n                                data-video-id=\"0P5eHYn9YWs\"\n                                data-video-title=\"ROCKEYE Smart Assist:  Remote Assistance Solution!\">\n\n                                <!-- Text Content Overlay -->\n<!--                                 <div class=\"p-4 text-white h-100 d-flex flex-column justify-content-center position-relative video-content-z\"\n                                    style=\"z-index: 10;\">\n                                    <div class=\"kb-video-label mb-2 pb-1\"\n                                        style=\"font-size: 0.85rem; font-weight: 600; letter-spacing: 1px; color: #fff;\">\n                                        <i class=\"bi bi-youtube me-1\" style=\"color: #ff0000; font-size: 1.2rem;\"><\/i> YOUTUBE\n                                    <\/div>\n                \n                                <\/div> -->\n\n                                <!-- Play Icon Centered Overlay -->\n                                <div class=\"kb-video-play-layer position-absolute w-100 h-100 top-0 start-0 d-flex justify-content-center align-items-center\"\n                                    style=\"z-index: 5; pointer-events: none;\">\n                                    <i class=\"bi bi-play-circle-fill kb-video-play-icon transition-base\"\n                                        style=\"font-size: 3.5rem; color: rgba(255,255,255,0.75);\"><\/i>\n                                <\/div>\n\n                                <!-- Thumbnail background with gradient overlay -->\n                                                                    <img decoding=\"async\" src=\"https:\/\/i.ytimg.com\/vi\/0P5eHYn9YWs\/maxresdefault.jpg\" alt=\"thumbnail\"\n                                        class=\"position-absolute w-100 h-100\"\n                                        style=\"object-fit: cover; top: 0; left: 0; z-index: 1; transition: transform 0.3s ease;\"\n                                        aria-hidden=\"true\">\n                                \n                                <!-- Gradient for text readability -->\n                                <div class=\"position-absolute w-100 h-100\"\n                                    style=\"top: 0; left: 0; z-index: 2; background: linear-gradient(135deg, rgba(0,0,0,0.85) 0%, rgba(0,0,0,0.3) 50%, rgba(255,255,255,0) 100%); pointer-events: none;\">\n                                <\/div>\n                            <\/div>\n                                                                <h4 class=\"kb-video-title fw-bold\"\n                                        style=\"font-size: 18px;\">\n                                        ROCKEYE Smart Assist: <br>Remote Assistance<br>Solution!                                    <\/h4>\n                        <\/div>\n                                    <\/div>\n        <\/section>\n\n        <!-- Global Video Popup Modal -->\n                    <div class=\"modal fade kb-video-modal\" id=\"videoPopup\" tabindex=\"-1\" aria-labelledby=\"videoPopupLabel\"\n                aria-hidden=\"true\">\n                <div class=\"modal-dialog modal-lg modal-dialog-centered\">\n                    <div class=\"modal-content bg-dark border-0\">\n                        <div class=\"modal-header border-bottom-0 pb-0\">\n                            <h5 class=\"modal-title text-white\" id=\"videoPopupLabel\">Video Tutorial<\/h5>\n                            <button type=\"button\" class=\"btn-close btn-close-white\" data-bs-dismiss=\"modal\"\n                                aria-label=\"Close\"><\/button>\n                        <\/div>\n                        <div class=\"modal-body p-0\">\n                            <div class=\"ratio ratio-16x9\">\n                                <iframe id=\"tutorialVideoFrame\" src=\"\" title=\"Video\" allowfullscreen\n                                    style=\"border-bottom-left-radius: 8px; border-bottom-right-radius: 8px;\"><\/iframe>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                    \n        <style>\n            \/* Micro-interactions & styling for video cards *\/\n            .kb-video-card-3923:hover img {\n                transform: scale(1.05);\n            }\n\n            .kb-video-card-3923:hover .kb-video-play-icon {\n                color: #fff !important;\n                transform: scale(1.1);\n            }\n\n            .kb-video-card-3923 .transition-base {\n                transition: all 0.3s ease;\n            }\n        <\/style>\n        \n\n\n  <section class=\"kb-faq-section\">\n          <div class=\"d-flex flex-wrap justify-content-between align-items-start align-items-sm-center mb-4 gap-3\">\n        <div>\n          <h2 class=\"kb-section-heading mb-2\">Frequently Asked Questions (FAQ's)<\/h2>\n          <p class=\"kb-section-desc\">Your Queries, Our Answers - Let's strengthen your software development<\/p>\n        <\/div>\n        <div class=\"flex-shrink-0\">\n                    <a href=\"https:\/\/kb.rockeye.com\/smart-assist\/faq\" class=\"btn btn-kb-brand\">View All FAQs<\/a>\n        <\/div>\n      <\/div>\n    \n    <!-- Tabs Navigation -->\n    <div class=\"kb-faq-tabs-container nav\" id=\"faq-tab\" role=\"tablist\">\n              <button class=\"nav-link kb-btn-pill active\" id=\"faq-tab-14\"\n          data-bs-toggle=\"pill\" data-bs-target=\"#faq-pane-14\" type=\"button\" role=\"tab\"\n          aria-controls=\"faq-pane-14\" aria-selected=\"true\">\n          Functional        <\/button>\n                <button class=\"nav-link kb-btn-pill \" id=\"faq-tab-15\"\n          data-bs-toggle=\"pill\" data-bs-target=\"#faq-pane-15\" type=\"button\" role=\"tab\"\n          aria-controls=\"faq-pane-15\" aria-selected=\"false\">\n          General        <\/button>\n                <button class=\"nav-link kb-btn-pill \" id=\"faq-tab-16\"\n          data-bs-toggle=\"pill\" data-bs-target=\"#faq-pane-16\" type=\"button\" role=\"tab\"\n          aria-controls=\"faq-pane-16\" aria-selected=\"false\">\n          Technical        <\/button>\n            <\/div>\n\n    <!-- Tabs Content -->\n    <div class=\"tab-content\" id=\"faq-tabContent\">\n              <div class=\"tab-pane fade show active\" id=\"faq-pane-14\"\n          role=\"tabpanel\" aria-labelledby=\"faq-tab-14\">\n          <div class=\"accordion kb-faq-accordion\" id=\"faqAccordion-14\">\n\n                            <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-139\">\n                    <button class=\"accordion-button \" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-139\"\n                      aria-expanded=\"true\"\n                      aria-controls=\"collapse-139\">\n                      Does the system record sessions?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-139\"\n                    class=\"accordion-collapse collapse show\"\n                    aria-labelledby=\"heading-139\"\n                    data-bs-parent=\"#faqAccordion-14\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Recorded sessions are stored securely and can be audited later. All the data captured is stored in the reports.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-138\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-138\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-138\">\n                      What happens if network connectivity drops during a session?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-138\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-138\"\n                    data-bs-parent=\"#faqAccordion-14\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">ROCKEYE Remote Assist is engineered to operate effectively in low-bandwidth and unstable network conditions. This makes it suitable for field technicians and remote support scenarios where connectivity may fluctuate, such as industrial sites, warehouses, or rural locations.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-137\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-137\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-137\">\n                      Can sessions be scheduled in advance?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-137\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-137\"\n                    data-bs-parent=\"#faqAccordion-14\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Yes. Users can schedule remote sessions with experts .<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-136\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-136\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-136\">\n                      Can field technicians use Smart Remote Assist during maintenance?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-136\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-136\"\n                    data-bs-parent=\"#faqAccordion-14\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Yes, technicians can connect with experts remotely, share live visuals, and receive step-by-step guidance to complete maintenance tasks efficiently.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-135\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-135\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-135\">\n                      Is Smart Assist suitable for multi-location or global businesses?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-135\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-135\"\n                    data-bs-parent=\"#faqAccordion-14\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Absolutely. Smart Assist is designed for scalability and can be rolled out across branches, plants, and global networks while ensuring centralized visibility and management.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                \n          <\/div>\n        <\/div>\n                <div class=\"tab-pane fade \" id=\"faq-pane-15\"\n          role=\"tabpanel\" aria-labelledby=\"faq-tab-15\">\n          <div class=\"accordion kb-faq-accordion\" id=\"faqAccordion-15\">\n\n                            <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-143\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-143\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-143\">\n                      Is Smart Remote Assist useful for training purposes?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-143\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-143\"\n                    data-bs-parent=\"#faqAccordion-15\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Yes, it supports interactive remote training sessions for employees, enabling knowledge sharing without location barriers.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-142\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-142\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-142\">\n                      How does the Smart Remote Assist module improve customer service?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-142\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-142\"\n                    data-bs-parent=\"#faqAccordion-15\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">It enables real-time video, screen sharing and chat-based support, allowing service teams to resolve issues quickly without requiring on-site visits.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-141\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-141\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-141\">\n                      How can we share QR codes from the web application to users?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-141\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-141\"\n                    data-bs-parent=\"#faqAccordion-15\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">QR codes can be printed and displayed at workstations for easy scanning, or shared digitally via email. Administrators can send personalized URLs linked to QR codes directly to technicians' email addresses, enabling instant and secure access to assigned tasks or check-in points.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-140\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-140\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-140\">\n                      Who benefits from this capability?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-140\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-140\"\n                    data-bs-parent=\"#faqAccordion-15\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Field technicians, service engineers, support teams, customer service reps, and remote staff who need visual collaboration to resolve issues.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                \n          <\/div>\n        <\/div>\n                <div class=\"tab-pane fade \" id=\"faq-pane-16\"\n          role=\"tabpanel\" aria-labelledby=\"faq-tab-16\">\n          <div class=\"accordion kb-faq-accordion\" id=\"faqAccordion-16\">\n\n                            <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-149\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-149\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-149\">\n                      What are the device and compatibility requirements to run Smart Assist?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-149\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-149\"\n                    data-bs-parent=\"#faqAccordion-16\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Smart Assist is designed for cross-platform compatibility and does not require any dedicated application. It works seamlessly on modern smartphones, tablets, laptops, and desktops through standard web browsers (Chrome, Safari, Edge, Firefox). Users simply scan the QR code to initiate a secure session with an expert. The system supports both Android and iOS devices and is optimized for stable performance over 4G\/5G mobile networks as well as Wi-Fi connections.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-148\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-148\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-148\">\n                      What makes this platform more efficient compared to others like Google Meet?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-148\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-148\"\n                    data-bs-parent=\"#faqAccordion-16\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Our platform is designed for seamless connectivity without requiring any additional applications. It ensures stable communication without bandwidth or frequency issues, providing a smoother and more reliable experience than traditional platforms.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-147\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-147\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-147\">\n                      How does Smart Assist manage session recordings and storage?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-147\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-147\"\n                    data-bs-parent=\"#faqAccordion-16\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">All recordings are encrypted and stored on secure cloud servers with access controls. Organizations can download recordings for audits, or integrate them with their document management systems.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-146\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-146\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-146\">\n                      How does Smart Assist handle low bandwidth situations?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-146\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-146\"\n                    data-bs-parent=\"#faqAccordion-16\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Smart Assist is optimized to work smoothly even in low-bandwidth or unstable network conditions. It uses adaptive streaming and compression techniques to maintain clear communication, ensuring uninterrupted support and collaboration even in areas with poor connectivity.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-145\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-145\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-145\">\n                      How does Smart Assist ensure data security?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-145\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-145\"\n                    data-bs-parent=\"#faqAccordion-16\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">The system adheres to SOC 2 compliance standards, ensuring secure handling of transactions and maintaining strict data privacy controls.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                \n          <\/div>\n        <\/div>\n            <\/div>\n  <\/section>\n  \n","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-home-multisite.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-2","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kb.rockeye.com\/smart-assist\/wp-json\/wp\/v2\/pages\/2","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kb.rockeye.com\/smart-assist\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kb.rockeye.com\/smart-assist\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kb.rockeye.com\/smart-assist\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/kb.rockeye.com\/smart-assist\/wp-json\/wp\/v2\/comments?post=2"}],"version-history":[{"count":3,"href":"https:\/\/kb.rockeye.com\/smart-assist\/wp-json\/wp\/v2\/pages\/2\/revisions"}],"predecessor-version":[{"id":3930,"href":"https:\/\/kb.rockeye.com\/smart-assist\/wp-json\/wp\/v2\/pages\/2\/revisions\/3930"}],"wp:attachment":[{"href":"https:\/\/kb.rockeye.com\/smart-assist\/wp-json\/wp\/v2\/media?parent=2"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}