{"id":367,"date":"2026-03-09T11:54:03","date_gmt":"2026-03-09T11:54:03","guid":{"rendered":"https:\/\/kb.rockeye.com\/performance360\/?page_id=367"},"modified":"2026-04-23T07:13:56","modified_gmt":"2026-04-23T07:13:56","slug":"faq","status":"publish","type":"page","link":"https:\/\/kb.rockeye.com\/performance360\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"  <section class=\"kb-faq-section border-0 p-0 m-0\">\n          <div class=\"mb-4\">\n        <h2 class=\"kb-section-heading mb-2\">Frequently Asked Questions (FAQ's)<\/h2>\n        <p class=\"kb-section-desc\">Your Queries, Our Answers - Let's strengthen your software development<\/p>\n      <\/div>\n    \n    <!-- Tabs Navigation -->\n    <div class=\"kb-faq-tabs-container nav mb-4\" id=\"faq-tab\" role=\"tablist\">\n              <button class=\"nav-link kb-btn-pill active\" id=\"faq-tab-17\"\n          data-bs-toggle=\"pill\" data-bs-target=\"#faq-pane-17\" type=\"button\" role=\"tab\"\n          aria-controls=\"faq-pane-17\" aria-selected=\"true\">\n          Functional        <\/button>\n                <button class=\"nav-link kb-btn-pill \" id=\"faq-tab-18\"\n          data-bs-toggle=\"pill\" data-bs-target=\"#faq-pane-18\" type=\"button\" role=\"tab\"\n          aria-controls=\"faq-pane-18\" aria-selected=\"false\">\n          Technical        <\/button>\n            <\/div>\n\n    <!-- Tabs Content -->\n    <div class=\"tab-content\" id=\"faq-tabContent\">\n              <div class=\"tab-pane fade show active\" id=\"faq-pane-17\"\n          role=\"tabpanel\" aria-labelledby=\"faq-tab-17\">\n          <div class=\"accordion kb-faq-accordion\" id=\"faqAccordion-17\">\n\n                            <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-350\">\n                    <button class=\"accordion-button \" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-350\"\n                      aria-expanded=\"true\"\n                      aria-controls=\"collapse-350\">\n                      How do we initiate the performance review process?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-350\"\n                    class=\"accordion-collapse collapse show\"\n                    aria-labelledby=\"heading-350\"\n                    data-bs-parent=\"#faqAccordion-17\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Start with the Review Cycle, where HR or managers set the period (e.g., quarterly, half-yearly), assign participants, and activate the cycle to kick off the appraisal process. This is managed via the Review Cycle and Review Cycle Configuration features.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-351\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-351\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-351\">\n                      Can goals and expectations be defined within the system?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-351\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-351\"\n                    data-bs-parent=\"#faqAccordion-17\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Absolutely. The module supports setting up Goals and KRAs (Key Result Areas) through configurable templates (\u201cGeneral Template,\u201d \u201cGoal,\u201d \u201cKRA Template\u201d). These help align individual goals with organizational objectives<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-352\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-352\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-352\">\n                      How does the module manage Performance Improvement Plans (PIPs)?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-352\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-352\"\n                    data-bs-parent=\"#faqAccordion-17\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">When performance issues arise, HR can assign employees to PIP Employee Assignment with defined PIP Goals and track their progress through dedicated reports\u2014streamlining corrective actions.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-353\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-353\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-353\">\n                      What types of reports are available?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-353\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-353\"\n                    data-bs-parent=\"#faqAccordion-17\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Review Cycle Report,PIP Goal Report,Meeting Statistics and many more<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-354\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-354\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-354\">\n                      How are one-on-one discussions managed?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-354\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-354\"\n                    data-bs-parent=\"#faqAccordion-17\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">The One-to-One Meeting feature enables logged interactions between employees and managers\u2014documenting agenda, progress, and actions\u2014serving as a structured check-in tool.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-355\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-355\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-355\">\n                      Can Performance 360 support scaling as our organization and performance needs grow?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-355\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-355\"\n                    data-bs-parent=\"#faqAccordion-17\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Yes. With its structured template managers, configurable review cycles, and reporting dashboards, Performance 360 is designed to grow alongside evolving appraisal frameworks and organizational structures.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-356\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-356\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-356\">\n                      How does goal tracking influence business outcomes?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-356\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-356\"\n                    data-bs-parent=\"#faqAccordion-17\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">By setting expectations via Goal and KRA templates and monitoring progress through the review cycle, Performance 360 aligns individual performance with strategic business objectives\u2014driving results and reinforcing accountability.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-357\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-357\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-357\">\n                      What does centralized performance tracking mean for business efficiency?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-357\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-357\"\n                    data-bs-parent=\"#faqAccordion-17\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Centralization eliminates fragmented spreadsheets and email chains. Everything\u2014goals, meetings, feedback, PIPs, reports\u2014is managed in one seamless system, greatly reducing administrative overhead and ensuring consistency.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-358\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-358\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-358\">\n                      How does Performance 360 support employee development and engagement?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-358\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-358\"\n                    data-bs-parent=\"#faqAccordion-17\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Through features like One-to-One Meetings, PIP assignments, and Employee Sentiments tracking, the module ensures continuous dialogue and proactive performance improvement\u2014fostering engagement and retention.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-359\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-359\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-359\">\n                      Can goal-setting and appraisal templates be aligned with our organizational strategy?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-359\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-359\"\n                    data-bs-parent=\"#faqAccordion-17\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Yes. The module allows setting customized Goal and KRA templates as well as appraisal formats that align with business objectives\u2014ensuring consistency and alignment at every level<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                \n          <\/div>\n        <\/div>\n                <div class=\"tab-pane fade \" id=\"faq-pane-18\"\n          role=\"tabpanel\" aria-labelledby=\"faq-tab-18\">\n          <div class=\"accordion kb-faq-accordion\" id=\"faqAccordion-18\">\n\n                            <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-360\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-360\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-360\">\n                      How does the Question Bank support variable evaluation formats?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-360\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-360\"\n                    data-bs-parent=\"#faqAccordion-18\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">The Question Bank can house mixed question types (e.g., rating scales, multiple-choice, open comments). The system handles templated form generation, dynamic rendering in the UI, and normalization of responses for aggregation.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-361\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-361\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-361\">\n                      Can raw performance data be exported for advanced analytics?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-361\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-361\"\n                    data-bs-parent=\"#faqAccordion-18\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Yes, administrators can export normalized appraisal data as CSV\/Excel or use API endpoints for raw JSON\/XML output.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-362\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-362\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-362\">\n                      How are Performance Improvement Plans (PIPs) managed technically?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-362\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-362\"\n                    data-bs-parent=\"#faqAccordion-18\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">The module includes PIP Employee Assignment\u2014to assign improvement plans\u2014and PIP Goal configuration\u2014where specific performance goals are attached and tracked automatically within the system.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-363\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-363\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-363\">\n                      Where are appraisal configurations managed in the system?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-363\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-363\"\n                    data-bs-parent=\"#faqAccordion-18\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">All eligibility rules\u2014including appraisal formats, scoring templates, and review logic\u2014are controlled within the Appraisal Configuration section to ensure consistency across performance cycles.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-364\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-364\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-364\">\n                      How are appraisal review cycles structured?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-364\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-364\"\n                    data-bs-parent=\"#faqAccordion-18\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">The Review Cycle configurations allow setting up annual or periodic appraisal cycles with defined timelines, participants, and approval workflows to automate review initiation.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                \n          <\/div>\n        <\/div>\n            <\/div>\n  <\/section>\n  \n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-faq.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-367","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kb.rockeye.com\/performance360\/wp-json\/wp\/v2\/pages\/367","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kb.rockeye.com\/performance360\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kb.rockeye.com\/performance360\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kb.rockeye.com\/performance360\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/kb.rockeye.com\/performance360\/wp-json\/wp\/v2\/comments?post=367"}],"version-history":[{"count":2,"href":"https:\/\/kb.rockeye.com\/performance360\/wp-json\/wp\/v2\/pages\/367\/revisions"}],"predecessor-version":[{"id":3926,"href":"https:\/\/kb.rockeye.com\/performance360\/wp-json\/wp\/v2\/pages\/367\/revisions\/3926"}],"wp:attachment":[{"href":"https:\/\/kb.rockeye.com\/performance360\/wp-json\/wp\/v2\/media?parent=367"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}