FAQ

Through Stock Reconcile and configured Reconcile Reasons.

Yes. The Inventory and Logistics module allows allocation of specific trucks and drivers for each delivery, facilitating efficient planning and dispatch execution.

Yes. The system tracks partial deliveries and automatically records the remaining quantities for future dispatch, ensuring accurate order fulfillment.

Absolutely. ROCKEYE provides comprehensive tracking for each inventory item — from inbound receipts and internal transfers to outbound dispatches — with real-time updates in inventory reports.

The system supports multiple valuation methods. Users can generate item-wise reports showing stock levels, unit cost, and total inventory value. Detailed costing integration is available via the Finance module.

You can define minimum stock thresholds per item. The system triggers automated alerts when inventory levels drop below the configured limits, enabling proactive restocking.

Yes. Consumables and internally-used materials are classified as non-tradable. They are tracked for internal use, storage, and stock accountability, but cannot be sold or dispatched to customers.

Production-related costs — such as raw material usage, labor, and overheads — are recorded in the Finance module. Through integration, these costs can be reflected in inventory valuation for accurate costing and profitability analysis.

All inventory items are tracked using barcodes or QR codes. Every movement — including user, quantity, timestamp, and transaction type — is logged in the system to ensure full traceability and reduce the risk of loss or unauthorized access.

Stock reconciliation ensures that physical inventory matches system records. Discrepancies identified during audits are adjusted by adding or removing items as required.

Yes, the system allows importing spreadsheets to migrate historical or manual inventory records.

If goods are returned before delivery, the system handles them as outbound returns. For post-delivery returns, a credit note can be issued through the Sales & Invoice module.

Yes, pre-loading weight checks, inspections, post-loading checks, and documentation are all recorded.

Through Stock Reconcile functionality with configurable reconciliation reasons, allowing administrators to correct stock differences while maintaining traceability.

Yes. The system allows allocation of specific trucks and drivers for deliveries, enabling efficient dispatch and logistics coordination.

Yes. Partial deliveries are tracked and the remaining quantity is automatically recorded for future dispatch.

Yes. All inventory movements—from inbound receipts to internal transfers and outbound shipments—are recorded with real-time updates.

The system supports multiple valuation methods and provides reports showing stock quantity, unit cost, and overall inventory value.

Minimum stock levels can be defined for each item. The system automatically sends alerts when stock falls below the threshold.

Yes. Non-tradable items such as consumables can be tracked for internal usage and inventory accountability.

Yes. Production costs such as raw materials, labor, and overheads can be integrated from finance modules for accurate valuation.

Inventory movements are tracked with barcode or QR code scanning, ensuring traceability and reducing risk of loss.

Physical stock counts are compared with system records and discrepancies are corrected through reconciliation adjustments.

Yes. Historical stock data can be uploaded through spreadsheets or system integrations.

Goods returned before delivery are processed as outbound returns, while post-delivery returns can generate credit notes.

Yes. Pre-loading checks, weight verification, inspections, and documentation are recorded for shipment preparation.

Items can be created by defining attributes such as SKU, category, unit of measure, and storage location.

Yes. Multiple warehouses and storage locations can be configured and monitored from a centralized dashboard.

Yes. Internal stock transfers allow inventory to move between warehouses while maintaining full movement history.

Yes. Batch tracking allows items to be monitored by production or procurement batches for traceability.

Yes. Inventory can be reserved against confirmed sales orders to ensure accurate order fulfillment.

Yes. Stock counting features allow physical verification and reconciliation with system records.

Yes. Bin or shelf tracking helps warehouse staff quickly locate and manage inventory items.

Yes. Damaged stock can be flagged separately to prevent accidental allocation or shipment.

Yes. Departments can request or receive inventory while maintaining usage records for accountability.

Yes. Items can be organized into categories or classifications to simplify management and reporting.

Yes. Backorders can be created automatically and fulfilled once inventory becomes available.

Yes. Picking lists guide warehouse staff during item selection for customer orders or internal transfers.

Yes. Packing details can be recorded to ensure correct items and quantities are prepared for shipment.

Yes. Raw materials can be issued to production orders and tracked throughout the manufacturing process.

Yes. Inventory aging reports help identify slow-moving or obsolete items.

Yes. The system can generate packing lists, delivery notes, and other shipping documents.

Driver and vehicle data is managed within the Logistics module. For real-time tracking of drivers during delivery, integration with a dedicated Transport Management System (TMS) is required.

Yes. The system auto-adjusts the map interface based on the user's current region, ensuring localized visibility for logistics and delivery planning.

Yes. The Daily Stock Updates report provides daily stock change history, filterable by date, to support live monitoring of inventory fluctuations

Yes, custom fields can be created and configured in the system as per business needs.

Yes, the system auto-adjusts maps based on the user’s geographical location.

Driver and vehicle data are managed in the logistics module, with real-time tracking available through TMS integration.

Yes. The map interface adjusts automatically based on the user’s region.

Yes. Daily stock reports display changes in inventory levels and movements for monitoring purposes.

Yes. Custom fields can be configured to capture additional business-specific data.

Yes. The system automatically displays region-specific maps based on user location.

Yes. Procurement integration allows stock levels to update automatically when purchase orders are received.

Yes. Sales transactions automatically update inventory levels when goods are dispatched.

Yes. Role-based permissions restrict access to inventory functions based on user roles.

Yes. Approval workflows can be configured for stock adjustments, transfers, or write-offs.

Yes. Reports provide insights into stock levels, inventory turnover, and warehouse performance.

Yes. Dashboards display real-time inventory metrics and operational insights.

Yes. Mobile access allows scanning items and updating stock transactions directly from handheld devices.

Yes. APIs enable integration with ERP, finance, procurement, or logistics systems.

Yes. Every inventory transaction is logged with timestamps and user information.

Yes. Alerts can notify managers about abnormal stock movements or discrepancies.