Customer Group

Created on Aug 25, 2023 | By Kalpesh Patel
Last Updated on Apr 09, 2024
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Customer Group

Introduction/Purpose: 

A customer group categorises clients who have similar needs, making management and analysis easier. It enables personalised offerings, targeted marketing, and insights on behavioural and preference patterns.

How To Navigate: 

The navigation includes the following steps for viewing the customer group in the Financial Accounting

  • Click on the master tab: The master can be accessed by clicking on the master tab on the side menu.
  • Click on customer group:  The customer group can be accessed by clicking it from the contacts section.

Listing:

A customer group listing in a Financial Accounting system is a feature that provides a view of customer groups.

  • Users can view the following information on the customer group listing page
    • Name 
    • Remark 
    • Attachments
    • Approval status

User can perform the following actions 

  • Add New: The “Add new” function allows you to create and add a customer group to the system. 
  • Delete: The “Delete” function enables users to remove or delete existing entries or records from the system. 
  • Hide/Show columns: The “Show/hide columns” function allows users to customise the display of columns in a table or list view. 
  • Export: The “Export” function allows users to export data or reports from the system into various file formats.
  • Search: The “Search” function allows users to search for specific records or information within the system.
  • Show all listing records: The “Show all listing” function is to display and update a list or collection of customer groups within a system or interface.
  • Clear cache: The “Clear cache” function to the process of deleting temporary files, data, or stored information that is stored in a cache.
  • Print records: The “Print records” function allows users to print content by opening a print dialogue or displaying a preview of the content to be printed.
  • Filters: The “Filter” function allows users to refine or narrow down the data displayed based on specific criteria or conditions.

Recording & Update:

Add New Customer Group: 

  • Name: The “Name” refers to the name or title of the customer group. It is a unique identifier for the group and helps in distinguishing it from other customer groups within the system. 
  • Remark: The “Remark” refers to additional comments, notes, or descriptions related to the customer group. 
  • Status: The “Status” refers to the current state or condition of the customer group. 

Users can perform the following actions 

  • Submit: The “Submit” function allows the user to submit the required information while creating a new customer group.
  • Discard: The “Discard” function allows the user to cancel the submission of information provided at the time of creating a new customer group.
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