{"id":318,"date":"2026-03-09T12:06:31","date_gmt":"2026-03-09T12:06:31","guid":{"rendered":"https:\/\/kb.rockeye.com\/ess\/?page_id=318"},"modified":"2026-04-23T06:52:53","modified_gmt":"2026-04-23T06:52:53","slug":"faq","status":"publish","type":"page","link":"https:\/\/kb.rockeye.com\/ess\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div class=\"custom-faq\">\n\n\t\t\t<style>\t    \n\t\t\t.epkb-faqs__item__question { color: #000000!important; }\n\t\t\t.epkb-faqs__item__answer { color: #000000!important; }\n\t\t\t\n\t\t\t.epkb-faqs__item-container { border-color: #e8e8e8!important; }\n\t\t\t.epkb-faqs__item-container--active .epkb-faqs__item__question { border-color: #e8e8e8!important; }\n\t\t\t\n\t\t\t.epkb-faqs__item__question { background-color: #FFFFFF; }\n\t\t\t.epkb-faqs__item__answer { background-color: #FFFFFF; }\n\t\t\t.epkb-faqs__item__question__icon { color: #000000; }\t.epkb-faqs-title { text-align: center!important; }\t\t\t<\/style>\t\n\t\t<div id=\"epkb-ml-faqs-basic-layout\" class=\"epkb-faqs-container epkb-faqs-accordion-mode epkb-faqs-space-small epkb-faqs-border-rounded epkb-faqs-border-all epkb-faqs-icon-left epkb-faqs-compact-medium epkb-faqs-col-1\"> \t\t\t\t<h2 class=\"epkb-faqs-title\">\n\t\t\t\t\t<span>Frequently Asked Questions<\/span>\n\t\t\t\t<\/h2>\t\t\n\t\t\t<div class=\"epkb-faqs-cat-content-container\">\t\t\t\t\n\t\t\t\t\t<div class=\"epkb-faqs-cat-container\" id=\"epkb-faqs-cat-19\"> \t\t\t\t\t\t\t\t<div class=\"epkb-faqs__cat-header\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"epkb-faqs__cat-header__title\">Business<\/h3>\n\t\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t<div class=\"epkb-faqs__items-list-container\">\n\t\t\t\t\t\t\t<div class=\"epkb-faqs__items-list epkb-list-column-1\"> \t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item-container\" id=\"epkb-faqs-article-316\" >\n\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question\" data-faq-type=\"faqs\" tabindex=\"0\" role=\"button\" aria-expanded=\"false\">     \t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-closed epkbfa epkbfa-plus\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-open epkbfa epkbfa-minus\"><\/div>    \t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__text\">Why do we use it?<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer__text\">    <p>It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy. Various versions have evolved over the years, sometimes by accident, sometimes on purpose (injected humour and the like).<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<\/div>  \n\t\t\t\t\t\t\t<\/div>  \n\t\t\t\t\t\t<\/div>  \n\n\t\t\t\t\t<\/div>  \n\t\t\t\t\t<div class=\"epkb-faqs-cat-container\" id=\"epkb-faqs-cat-20\"> \t\t\t\t\t\t\t\t<div class=\"epkb-faqs__cat-header\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"epkb-faqs__cat-header__title\">Functional<\/h3>\n\t\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t<div class=\"epkb-faqs__items-list-container\">\n\t\t\t\t\t\t\t<div class=\"epkb-faqs__items-list epkb-list-column-1\"> \t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item-container\" id=\"epkb-faqs-article-3938\" >\n\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question\" data-faq-type=\"faqs\" tabindex=\"0\" role=\"button\" aria-expanded=\"false\">     \t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-closed epkbfa epkbfa-plus\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-open epkbfa epkbfa-minus\"><\/div>    \t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__text\">What capabilities are available in the Loan and Advance module?<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer__text\">    <p>The module supports loan or advance request submission, approval tracking, repayment information review, and visibility into outstanding balances and upcoming installments, where configured.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<\/div>  \t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item-container\" id=\"epkb-faqs-article-3936\" >\n\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question\" data-faq-type=\"faqs\" tabindex=\"0\" role=\"button\" aria-expanded=\"false\">     \t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-closed epkbfa epkbfa-plus\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-open epkbfa epkbfa-minus\"><\/div>    \t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__text\">What information is available in the employee timesheet?<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer__text\">    <p>The timesheet provides recorded attendance information, including working hours, attendance timings, and break durations for the available reporting period.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<\/div>  \t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item-container\" id=\"epkb-faqs-article-3937\" >\n\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question\" data-faq-type=\"faqs\" tabindex=\"0\" role=\"button\" aria-expanded=\"false\">     \t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-closed epkbfa epkbfa-plus\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-open epkbfa epkbfa-minus\"><\/div>    \t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__text\">How are employee leave requests submitted and processed?<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer__text\">    <p>Leave requests include the applicable leave type, duration, reason, and supporting information. Submitted requests are processed through the configured approval workflow.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<\/div>  \t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item-container\" id=\"epkb-faqs-article-3935\" >\n\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question\" data-faq-type=\"faqs\" tabindex=\"0\" role=\"button\" aria-expanded=\"false\">     \t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-closed epkbfa epkbfa-plus\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-open epkbfa epkbfa-minus\"><\/div>    \t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__text\">How is an attendance correction request processed?<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer__text\">    <p>An attendance correction request is submitted through the Correction section and processed according to the configured approval workflow. The request status can be monitored within ESS.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<\/div>  \n\t\t\t\t\t\t\t<\/div>  \n\t\t\t\t\t\t<\/div>  \n\n\t\t\t\t\t<\/div>  \n\t\t\t\t\t<div class=\"epkb-faqs-cat-container\" id=\"epkb-faqs-cat-21\"> \t\t\t\t\t\t\t\t<div class=\"epkb-faqs__cat-header\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"epkb-faqs__cat-header__title\">Technical<\/h3>\n\t\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t<div class=\"epkb-faqs__items-list-container\">\n\t\t\t\t\t\t\t<div class=\"epkb-faqs__items-list epkb-list-column-1\"> \t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item-container\" id=\"epkb-faqs-article-3934\" >\n\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question\" data-faq-type=\"faqs\" tabindex=\"0\" role=\"button\" aria-expanded=\"false\">     \t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-closed epkbfa epkbfa-plus\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-open epkbfa epkbfa-minus\"><\/div>    \t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__text\">Can a submitted request be modified or withdrawn before approval?<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer__text\">    <p>Modification and withdrawal options depend on the request type, current workflow status, and configured business rules.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<\/div>  \t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item-container\" id=\"epkb-faqs-article-3933\" >\n\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question\" data-faq-type=\"faqs\" tabindex=\"0\" role=\"button\" aria-expanded=\"false\">     \t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-closed epkbfa epkbfa-plus\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-open epkbfa epkbfa-minus\"><\/div>    \t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__text\">Can employees apply for loans or salary advances through ESS?<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer__text\">    <p>Yes. Loan and advance requests can be submitted through the platform where these services are enabled.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<\/div>  \t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item-container\" id=\"epkb-faqs-article-315\" >\n\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question\" data-faq-type=\"faqs\" tabindex=\"0\" role=\"button\" aria-expanded=\"false\">     \t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-closed epkbfa epkbfa-plus\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-open epkbfa epkbfa-minus\"><\/div>    \t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__text\">Can employees check their remaining leave balance before applying?<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer__text\">    <p>Yes. Available leave balances and related summaries can be viewed through the Leave section.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<\/div>  \n\t\t\t\t\t\t\t<\/div>  \n\t\t\t\t\t\t<\/div>  \n\n\t\t\t\t\t<\/div>  \t\t\t<\/div>\t\t\t\t\t\t\t<!--suppress JSUnresolvedVariable -->\n\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Why do we use it?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy. Various versions have evolved over the years, sometimes by accident, sometimes on purpose (injected humour and the like).\"}},{\"@type\":\"Question\",\"name\":\"What capabilities are available in the Loan and Advance module?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The module supports loan or advance request submission, approval tracking, repayment information review, and visibility into outstanding balances and upcoming installments, where configured.\"}},{\"@type\":\"Question\",\"name\":\"What information is available in the employee timesheet?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The timesheet provides recorded attendance information, including working hours, attendance timings, and break durations for the available reporting period.\"}},{\"@type\":\"Question\",\"name\":\"How are employee leave requests submitted and processed?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Leave requests include the applicable leave type, duration, reason, and supporting information. Submitted requests are processed through the configured approval workflow.\"}},{\"@type\":\"Question\",\"name\":\"How is an attendance correction request processed?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"An attendance correction request is submitted through the Correction section and processed according to the configured approval workflow. The request status can be monitored within ESS.\"}},{\"@type\":\"Question\",\"name\":\"Can a submitted request be modified or withdrawn before approval?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Modification and withdrawal options depend on the request type, current workflow status, and configured business rules.\"}},{\"@type\":\"Question\",\"name\":\"Can employees apply for loans or salary advances through ESS?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. Loan and advance requests can be submitted through the platform where these services are enabled.\"}},{\"@type\":\"Question\",\"name\":\"Can employees check their remaining leave balance before applying?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. Available leave balances and related summaries can be viewed through the Leave section.\"}}]}<\/script>   \n\t\t<\/div>\t\n\n<\/div>\n\n\n  <section class=\"kb-faq-section border-0 p-0 m-0\">\n          <div class=\"mb-4\">\n        <h2 class=\"kb-section-heading mb-2\">Frequently Asked Questions (FAQ's)<\/h2>\n        <p class=\"kb-section-desc\">Your Queries, Our Answers - Let's strengthen your software development<\/p>\n      <\/div>\n    \n    <!-- Tabs Navigation -->\n    <div class=\"kb-faq-tabs-container nav mb-4\" id=\"faq-tab\" role=\"tablist\">\n              <button class=\"nav-link kb-btn-pill active\" id=\"faq-tab-19\"\n          data-bs-toggle=\"pill\" data-bs-target=\"#faq-pane-19\" type=\"button\" role=\"tab\"\n          aria-controls=\"faq-pane-19\" aria-selected=\"true\">\n          Business        <\/button>\n                <button class=\"nav-link kb-btn-pill \" id=\"faq-tab-20\"\n          data-bs-toggle=\"pill\" data-bs-target=\"#faq-pane-20\" type=\"button\" role=\"tab\"\n          aria-controls=\"faq-pane-20\" aria-selected=\"false\">\n          Functional        <\/button>\n                <button class=\"nav-link kb-btn-pill \" id=\"faq-tab-21\"\n          data-bs-toggle=\"pill\" data-bs-target=\"#faq-pane-21\" type=\"button\" role=\"tab\"\n          aria-controls=\"faq-pane-21\" aria-selected=\"false\">\n          Technical        <\/button>\n            <\/div>\n\n    <!-- Tabs Content -->\n    <div class=\"tab-content\" id=\"faq-tabContent\">\n              <div class=\"tab-pane fade show active\" id=\"faq-pane-19\"\n          role=\"tabpanel\" aria-labelledby=\"faq-tab-19\">\n          <div class=\"accordion kb-faq-accordion\" id=\"faqAccordion-19\">\n\n                            <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-316\">\n                    <button class=\"accordion-button \" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-316\"\n                      aria-expanded=\"true\"\n                      aria-controls=\"collapse-316\">\n                      Why do we use it?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-316\"\n                    class=\"accordion-collapse collapse show\"\n                    aria-labelledby=\"heading-316\"\n                    data-bs-parent=\"#faqAccordion-19\">\n                    <div class=\"accordion-body\">\n                      <p>It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy. Various versions have evolved over the years, sometimes by accident, sometimes on purpose (injected humour and the like).<\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                \n          <\/div>\n        <\/div>\n                <div class=\"tab-pane fade \" id=\"faq-pane-20\"\n          role=\"tabpanel\" aria-labelledby=\"faq-tab-20\">\n          <div class=\"accordion kb-faq-accordion\" id=\"faqAccordion-20\">\n\n                            <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-3938\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-3938\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-3938\">\n                      What capabilities are available in the Loan and Advance module?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-3938\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-3938\"\n                    data-bs-parent=\"#faqAccordion-20\">\n                    <div class=\"accordion-body\">\n                      <p>The module supports loan or advance request submission, approval tracking, repayment information review, and visibility into outstanding balances and upcoming installments, where configured.<\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-3936\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-3936\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-3936\">\n                      What information is available in the employee timesheet?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-3936\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-3936\"\n                    data-bs-parent=\"#faqAccordion-20\">\n                    <div class=\"accordion-body\">\n                      <p>The timesheet provides recorded attendance information, including working hours, attendance timings, and break durations for the available reporting period.<\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-3937\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-3937\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-3937\">\n                      How are employee leave requests submitted and processed?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-3937\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-3937\"\n                    data-bs-parent=\"#faqAccordion-20\">\n                    <div class=\"accordion-body\">\n                      <p>Leave requests include the applicable leave type, duration, reason, and supporting information. Submitted requests are processed through the configured approval workflow.<\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-3935\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-3935\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-3935\">\n                      How is an attendance correction request processed?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-3935\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-3935\"\n                    data-bs-parent=\"#faqAccordion-20\">\n                    <div class=\"accordion-body\">\n                      <p>An attendance correction request is submitted through the Correction section and processed according to the configured approval workflow. The request status can be monitored within ESS.<\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                \n          <\/div>\n        <\/div>\n                <div class=\"tab-pane fade \" id=\"faq-pane-21\"\n          role=\"tabpanel\" aria-labelledby=\"faq-tab-21\">\n          <div class=\"accordion kb-faq-accordion\" id=\"faqAccordion-21\">\n\n                            <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-3934\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-3934\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-3934\">\n                      Can a submitted request be modified or withdrawn before approval?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-3934\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-3934\"\n                    data-bs-parent=\"#faqAccordion-21\">\n                    <div class=\"accordion-body\">\n                      <p>Modification and withdrawal options depend on the request type, current workflow status, and configured business rules.<\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-3933\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-3933\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-3933\">\n                      Can employees apply for loans or salary advances through ESS?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-3933\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-3933\"\n                    data-bs-parent=\"#faqAccordion-21\">\n                    <div class=\"accordion-body\">\n                      <p>Yes. Loan and advance requests can be submitted through the platform where these services are enabled.<\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-315\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-315\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-315\">\n                      Can employees check their remaining leave balance before applying?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-315\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-315\"\n                    data-bs-parent=\"#faqAccordion-21\">\n                    <div class=\"accordion-body\">\n                      <p>Yes. Available leave balances and related summaries can be viewed through the Leave section.<\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                \n          <\/div>\n        <\/div>\n            <\/div>\n  <\/section>\n  \n","protected":false},"excerpt":{"rendered":"","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-faq.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-318","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kb.rockeye.com\/ess\/wp-json\/wp\/v2\/pages\/318","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kb.rockeye.com\/ess\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kb.rockeye.com\/ess\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kb.rockeye.com\/ess\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/kb.rockeye.com\/ess\/wp-json\/wp\/v2\/comments?post=318"}],"version-history":[{"count":2,"href":"https:\/\/kb.rockeye.com\/ess\/wp-json\/wp\/v2\/pages\/318\/revisions"}],"predecessor-version":[{"id":3925,"href":"https:\/\/kb.rockeye.com\/ess\/wp-json\/wp\/v2\/pages\/318\/revisions\/3925"}],"wp:attachment":[{"href":"https:\/\/kb.rockeye.com\/ess\/wp-json\/wp\/v2\/media?parent=318"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}