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Onboarding
Login Steps
Install the app from Goggle play store or Apple store
On the “Get Started Now” screen, you’ll see two fields:
- Email Address/User Name:
- Enter your registered email address or user name.
- Password
- Enter your account password. You can tap the eye icon to show/hide your password
- Once both fields are filled, tap the Login button.
Forgot Your Password?
If you don’t remember your password:
- Tap the “Forgot Password?” link below the password field.
- You will be redirected to a screen where you need to enter your email address and instruction details will send in your entered email address.
Setting Up a PIN in the ROCKEYE Employee Self Service App
The Rockeye Employee Self Service (ESS) app requires a secure 6-digit PIN for user authentication. This Pin ensuer quick and secure access to your employee profile and app features.
- After subbmiting the login credential it will open pin setting page of ESS app.
- On the PIN Setup Screen
- Enter 6 a 6-digit numeric PIN of your choice in the Enter PIN field.
- Re-enter the same 6-digit PIN in the Confirm PIN field to confirm
- Tap the Submit button to save your PIN.
- Once set, this PIN will be required each time you open the application
Disabling the PIN
- To disable your PIN, tap the Disable PIN option available on the same screen.
- After clicking on the Disable PIN it will open the dasboard page.
Logout
In the top right corner of the mobile screen there is a power icon which is for the logging out from the application
Logout Message:
Are you sure you want to log out of your account?
Buttons:
• Cancel (keeps the user in the app)
• Logout or Yes, Logout (confirms and logs the user out)