{"id":179,"date":"2026-03-09T11:51:28","date_gmt":"2026-03-09T11:51:28","guid":{"rendered":"https:\/\/kb.rockeye.com\/dms\/?page_id=179"},"modified":"2026-04-23T07:18:56","modified_gmt":"2026-04-23T07:18:56","slug":"faq","status":"publish","type":"page","link":"https:\/\/kb.rockeye.com\/dms\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"  <section class=\"kb-faq-section border-0 p-0 m-0\">\n          <div class=\"mb-4\">\n        <h2 class=\"kb-section-heading mb-2\">Frequently Asked Questions (FAQ's)<\/h2>\n        <p class=\"kb-section-desc\">Your Queries, Our Answers - Let's strengthen your software development<\/p>\n      <\/div>\n    \n    <!-- Tabs Navigation -->\n    <div class=\"kb-faq-tabs-container nav mb-4\" id=\"faq-tab\" role=\"tablist\">\n              <button class=\"nav-link kb-btn-pill active\" id=\"faq-tab-38\"\n          data-bs-toggle=\"pill\" data-bs-target=\"#faq-pane-38\" type=\"button\" role=\"tab\"\n          aria-controls=\"faq-pane-38\" aria-selected=\"true\">\n          Functional        <\/button>\n                <button class=\"nav-link kb-btn-pill \" id=\"faq-tab-39\"\n          data-bs-toggle=\"pill\" data-bs-target=\"#faq-pane-39\" type=\"button\" role=\"tab\"\n          aria-controls=\"faq-pane-39\" aria-selected=\"false\">\n          General        <\/button>\n                <button class=\"nav-link kb-btn-pill \" id=\"faq-tab-40\"\n          data-bs-toggle=\"pill\" data-bs-target=\"#faq-pane-40\" type=\"button\" role=\"tab\"\n          aria-controls=\"faq-pane-40\" aria-selected=\"false\">\n          Technical        <\/button>\n            <\/div>\n\n    <!-- Tabs Content -->\n    <div class=\"tab-content\" id=\"faq-tabContent\">\n              <div class=\"tab-pane fade show active\" id=\"faq-pane-38\"\n          role=\"tabpanel\" aria-labelledby=\"faq-tab-38\">\n          <div class=\"accordion kb-faq-accordion\" id=\"faqAccordion-38\">\n\n                            <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-184\">\n                    <button class=\"accordion-button \" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-184\"\n                      aria-expanded=\"true\"\n                      aria-controls=\"collapse-184\">\n                      How does the AI assistant work for generating document summaries?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-184\"\n                    class=\"accordion-collapse collapse show\"\n                    aria-labelledby=\"heading-184\"\n                    data-bs-parent=\"#faqAccordion-38\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">The AI assistant automatically analyzes uploaded files\u2014such as PDFs, Word, and Excel documents\u2014and generates instant summaries. Users can search by file name, folder, or keyword and receive context-based responses without opening the documents, enhancing speed and productivity.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-185\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-185\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-185\">\n                      Can metadata be customized for documents?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-185\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-185\"\n                    data-bs-parent=\"#faqAccordion-38\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Yes. Admins can define custom metadata fields such as \u201cPolicy Expiry Date,\u201d \u201cDepartment Owner,\u201d or \u201cContract Type\u201d for each document. This enables easier filtering, reminders, and quick insights without accessing the file content.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-186\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-186\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-186\">\n                      Does the system support approval workflows for documents?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-186\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-186\"\n                    data-bs-parent=\"#faqAccordion-38\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Yes. ROCKEYE DMS includes configurable document approval workflows, complete with version tracking, role-based reviewers, and audit trails for full compliance and traceability.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-187\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-187\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-187\">\n                      Can version control be managed automatically?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-187\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-187\"\n                    data-bs-parent=\"#faqAccordion-38\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Yes. Each time a document is updated, the system maintains version history. Users can review past versions, compare changes, and restore previous versions when needed.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-188\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-188\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-188\">\n                      Can users collaborate on the same document in real time?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-188\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-188\"\n                    data-bs-parent=\"#faqAccordion-38\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Yes. Multiple users can view and edit shared documents with proper permissions. The system tracks changes and updates in real time while maintaining a secure version history.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-189\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-189\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-189\">\n                      Can folder structures and data access be customized for different brands or dealers?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-189\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-189\"\n                    data-bs-parent=\"#faqAccordion-38\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Absolutely. ROCKEYE allows creating unique folder hierarchies, access roles, and permission sets per brand or dealer. Data visibility can be granted selectively, ensuring confidentiality and operational independence where needed.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-190\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-190\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-190\">\n                      How does the AI-powered virtual assistant enhance document management productivity?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-190\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-190\"\n                    data-bs-parent=\"#faqAccordion-38\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">The AI assistant embedded in the DMS enables:<br \/>\n- Instant document summarization<br \/>\n- Highlighting of key terms and deadlines<br \/>\n- Voice\/text-based navigation and querying<br \/>\n- Trend identification and recommendation generation<br \/>\nThis reduces manual review time, aids in decision-making, and improves document retrieval speed.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-191\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-191\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-191\">\n                      How does the DMS differ from shared drives like Google Drive or OneDrive?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-191\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-191\"\n                    data-bs-parent=\"#faqAccordion-38\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Unlike generic file storage tools, the DMS provides structured metadata control, approval workflows, audit trails, ERP linkage, and role-based governance tailored for enterprise compliance.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-192\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-192\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-192\">\n                      Can the DMS support department-wise document segregation?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-192\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-192\"\n                    data-bs-parent=\"#faqAccordion-38\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Yes. Departments can have isolated folder structures and access permissions while maintaining centralized administrative oversight.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-193\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-193\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-193\">\n                      Can deleted documents be restored?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-193\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-193\"\n                    data-bs-parent=\"#faqAccordion-38\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Deleted documents can move to a controlled recovery area before permanent removal, depending on configuration.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-194\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-194\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-194\">\n                      How does the DMS prevent unauthorized sharing?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-194\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-194\"\n                    data-bs-parent=\"#faqAccordion-38\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Sharing permissions are role-based. Public links, can include expiry controls and restricted access levels.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-195\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-195\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-195\">\n                      Can multiple users edit the same document simultaneously?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-195\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-195\"\n                    data-bs-parent=\"#faqAccordion-38\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Yes. Real-time collaborative editing is supported. Multiple authorized users can edit a document concurrently within the browser.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-196\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-196\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-196\">\n                      Can notes or comments be added to specific versions?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-196\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-196\"\n                    data-bs-parent=\"#faqAccordion-38\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Yes. Version-specific notes can be added and reviewed for audit and reference purposes.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-197\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-197\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-197\">\n                      Can tasks be assigned to departments?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-197\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-197\"\n                    data-bs-parent=\"#faqAccordion-38\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Tasks can be assigned to specific users within the same department. Department-level task grouping can be managed operationally.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-198\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-198\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-198\">\n                      Can folder-level access be restricted between departments?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-198\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-198\"\n                    data-bs-parent=\"#faqAccordion-38\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Yes. Folder-level access can be structured to ensure department-level segregation and confidentiality.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                \n          <\/div>\n        <\/div>\n                <div class=\"tab-pane fade \" id=\"faq-pane-39\"\n          role=\"tabpanel\" aria-labelledby=\"faq-tab-39\">\n          <div class=\"accordion kb-faq-accordion\" id=\"faqAccordion-39\">\n\n                            <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-200\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-200\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-200\">\n                      What prevents unauthorized document deletion?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-200\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-200\"\n                    data-bs-parent=\"#faqAccordion-39\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Deletion rights are restricted via role permissions. Deleted documents can also be routed to a controlled trash or recovery layer depending on policy.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-199\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-199\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-199\">\n                      How are document activities tracked?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-199\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-199\"\n                    data-bs-parent=\"#faqAccordion-39\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Every action\u2014view, download, edit, share\u2014is recorded in the activity log with timestamp and user reference.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-201\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-201\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-201\">\n                      Can sensitive documents be restricted from download?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-201\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-201\"\n                    data-bs-parent=\"#faqAccordion-39\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Yes. Download permissions can be disabled while allowing view-only access.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-202\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-202\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-202\">\n                      Is multi-language document summarization supported?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-202\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-202\"\n                    data-bs-parent=\"#faqAccordion-39\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Yes. AI can generate summaries in supported languages based on configuration.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-203\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-203\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-203\">\n                      Can documents be tagged under multiple categories?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-203\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-203\"\n                    data-bs-parent=\"#faqAccordion-39\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Yes. Documents can carry multiple metadata tags, enabling cross-departmental classification and filtering.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-204\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-204\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-204\">\n                      Can expired documents be automatically restricted from access?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-204\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-204\"\n                    data-bs-parent=\"#faqAccordion-39\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Yes. Based rules, expired documents can be restricted.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-205\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-205\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-205\">\n                      Can permissions be applied at folder level?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-205\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-205\"\n                    data-bs-parent=\"#faqAccordion-39\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Yes. Folder-level access can be assigned for internal users to control visibility and actions.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-206\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-206\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-206\">\n                      Can external users access entire folders?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-206\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-206\"\n                    data-bs-parent=\"#faqAccordion-39\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">No. External users can only access individual documents through controlled email links. Folder-level access is restricted to internal users.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                \n          <\/div>\n        <\/div>\n                <div class=\"tab-pane fade \" id=\"faq-pane-40\"\n          role=\"tabpanel\" aria-labelledby=\"faq-tab-40\">\n          <div class=\"accordion kb-faq-accordion\" id=\"faqAccordion-40\">\n\n                            <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-207\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-207\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-207\">\n                      Can we customize metadata for contracts (e.g., contract number, client name)?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-207\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-207\"\n                    data-bs-parent=\"#faqAccordion-40\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Absolutely. Metadata fields such as Contract Number, Client Name, Start\/End Dates, and Contract Type can be added to contract files. These fields can be used for quick filtering, reporting, and tracking contractual obligations.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-208\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-208\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-208\">\n                      Is multi-language support available for AI-generated document summaries?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-208\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-208\"\n                    data-bs-parent=\"#faqAccordion-40\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Yes. The AI assistant supports multi-language processing, enabling users to interact with the system and receive document summaries in their preferred language, depending on configuration.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-209\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-209\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-209\">\n                      How are shared document permissions and expiry dates managed in the system?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-209\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-209\"\n                    data-bs-parent=\"#faqAccordion-40\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Admins can assign specific sharing settings per file or folder:<br \/>\n- Access levels: Restricted, Read-only, or Editable<br \/>\n- Expiry dates for temporary access<br \/>\n- User-based sharing or public links<br \/>\nAll document activities (views, edits, shares) are logged for auditing.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-210\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-210\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-210\">\n                      Can we search within the content of files, or only by file titles and metadata?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-210\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-210\"\n                    data-bs-parent=\"#faqAccordion-40\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">ROCKEYE supports full-text search across document contents (PDFs, Word, Excel) as well as metadata and file names. This helps users quickly find documents even if the title does not reflect the content.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-211\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-211\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-211\">\n                      Can the system scan and extract text from handwritten documents?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-211\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-211\"\n                    data-bs-parent=\"#faqAccordion-40\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Currently, the system supports extraction from computer-generated or printed text only. Handwritten recognition (OCR) for cursive text is not supported.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-212\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-212\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-212\">\n                      Can the DMS be deployed on private cloud or on-premise?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-212\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-212\"\n                    data-bs-parent=\"#faqAccordion-40\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Deployment options depend on infrastructure strategy and can include cloud-based or controlled hosting environments.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-213\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-213\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-213\">\n                      Can the DMS scale across multiple geographic locations?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-213\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-213\"\n                    data-bs-parent=\"#faqAccordion-40\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Yes. Access can be granted globally with centralized governance controls.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-214\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-214\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-214\">\n                      Is Microsoft Word required to edit documents?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-214\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-214\"\n                    data-bs-parent=\"#faqAccordion-40\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">No. Documents can be edited directly within the browser without requiring a local MS Office installation.<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-215\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-215\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-215\">\n                      What permission types are available?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-215\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-215\"\n                    data-bs-parent=\"#faqAccordion-40\">\n                    <div class=\"accordion-body\">\n                      <p><span data-sheets-root=\"1\">Available permissions include Read-only, Modify, Delete, and Control (manage sharing, expiry, and access rights).<\/span><\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                \n          <\/div>\n        <\/div>\n            <\/div>\n  <\/section>\n  \n","protected":false},"excerpt":{"rendered":"","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-faq.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-179","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kb.rockeye.com\/dms\/wp-json\/wp\/v2\/pages\/179","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kb.rockeye.com\/dms\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kb.rockeye.com\/dms\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kb.rockeye.com\/dms\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/kb.rockeye.com\/dms\/wp-json\/wp\/v2\/comments?post=179"}],"version-history":[{"count":3,"href":"https:\/\/kb.rockeye.com\/dms\/wp-json\/wp\/v2\/pages\/179\/revisions"}],"predecessor-version":[{"id":3926,"href":"https:\/\/kb.rockeye.com\/dms\/wp-json\/wp\/v2\/pages\/179\/revisions\/3926"}],"wp:attachment":[{"href":"https:\/\/kb.rockeye.com\/dms\/wp-json\/wp\/v2\/media?parent=179"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}