{"id":3927,"date":"2026-04-23T04:43:19","date_gmt":"2026-04-23T04:43:19","guid":{"rendered":"https:\/\/kb.rockeye.com\/crm\/?page_id=3927"},"modified":"2026-04-23T04:43:20","modified_gmt":"2026-04-23T04:43:20","slug":"faq","status":"publish","type":"page","link":"https:\/\/kb.rockeye.com\/crm\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"  <section class=\"kb-faq-section border-0 p-0 m-0\">\n          <div class=\"mb-4\">\n        <h2 class=\"kb-section-heading mb-2\">Frequently Asked Questions (FAQ's)<\/h2>\n        <p class=\"kb-section-desc\">Your Queries, Our Answers - Let's strengthen your software development<\/p>\n      <\/div>\n    \n    <!-- Tabs Navigation -->\n    <div class=\"kb-faq-tabs-container nav mb-4\" id=\"faq-tab\" role=\"tablist\">\n              <button class=\"nav-link kb-btn-pill active\" id=\"faq-tab-11\"\n          data-bs-toggle=\"pill\" data-bs-target=\"#faq-pane-11\" type=\"button\" role=\"tab\"\n          aria-controls=\"faq-pane-11\" aria-selected=\"true\">\n          Frequently Asked Questions        <\/button>\n            <\/div>\n\n    <!-- Tabs Content -->\n    <div class=\"tab-content\" id=\"faq-tabContent\">\n              <div class=\"tab-pane fade show active\" id=\"faq-pane-11\"\n          role=\"tabpanel\" aria-labelledby=\"faq-tab-11\">\n          <div class=\"accordion kb-faq-accordion\" id=\"faqAccordion-11\">\n\n                            <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-30\">\n                    <button class=\"accordion-button \" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-30\"\n                      aria-expanded=\"true\"\n                      aria-controls=\"collapse-30\">\n                      What are the steps to submit a purchase order?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-30\"\n                    class=\"accordion-collapse collapse show\"\n                    aria-labelledby=\"heading-30\"\n                    data-bs-parent=\"#faqAccordion-11\">\n                    <div class=\"accordion-body\">\n                      <p>Here&#039;s the process to submit a purchase order:<\/p>\n<ol>\n<li>Fill out the purchase order form.<\/li>\n<li>Obtain the necessary approvals from your manager or department head.<\/li>\n<li>Submit the approved purchase order to the procurement team.<\/li>\n<\/ol>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-31\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-31\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-31\">\n                      Where can I find templates for customer presentations?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-31\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-31\"\n                    data-bs-parent=\"#faqAccordion-11\">\n                    <div class=\"accordion-body\">\n                      <p>We have a library of customer presentation templates within the Sales &amp; Marketing section of our knowledge base.\n\t\t\t\t    <\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-32\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-32\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-32\">\n                      What is the process for requesting time off?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-32\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-32\"\n                    data-bs-parent=\"#faqAccordion-11\">\n                    <div class=\"accordion-body\">\n                      <ol>\n<li>Access our Time Off Request form.<\/li>\n<li>Fill out the form, including your desired dates and any relevant notes.<\/li>\n<li>Submit the form to your manager for approval.<\/li>\n<\/ol>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                \n          <\/div>\n        <\/div>\n            <\/div>\n  <\/section>\n  \n","protected":false},"excerpt":{"rendered":"","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-faq.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-3927","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kb.rockeye.com\/crm\/wp-json\/wp\/v2\/pages\/3927","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kb.rockeye.com\/crm\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kb.rockeye.com\/crm\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kb.rockeye.com\/crm\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/kb.rockeye.com\/crm\/wp-json\/wp\/v2\/comments?post=3927"}],"version-history":[{"count":1,"href":"https:\/\/kb.rockeye.com\/crm\/wp-json\/wp\/v2\/pages\/3927\/revisions"}],"predecessor-version":[{"id":3928,"href":"https:\/\/kb.rockeye.com\/crm\/wp-json\/wp\/v2\/pages\/3927\/revisions\/3928"}],"wp:attachment":[{"href":"https:\/\/kb.rockeye.com\/crm\/wp-json\/wp\/v2\/media?parent=3927"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}