{"id":2,"date":"2026-03-12T10:32:05","date_gmt":"2026-03-12T10:32:05","guid":{"rendered":"http:\/\/kb.rockeye.com\/crm\/?page_id=2"},"modified":"2026-07-21T08:47:32","modified_gmt":"2026-07-21T08:47:32","slug":"customer-relationship-management","status":"publish","type":"page","link":"https:\/\/kb.rockeye.com\/crm\/","title":{"rendered":"Customer Relationship Management"},"content":{"rendered":"        <section class=\"kb-domain-banner p-4 p-md-5 rounded-4 mb-5 position-relative overflow-hidden\">\r\n          <div class=\"kb-domain-banner-gradient position-absolute top-0 end-0 h-100 w-100\"><\/div>\r\n          <div class=\"position-relative banner-content-z\">\r\n            <!-- Top Row: Icon\/Title Header & Button -->\r\n            <div\r\n              class=\"d-flex flex-column flex-md-row justify-content-between align-items-start align-items-md-center gap-4 mb-4\">\r\n              <div class=\"d-flex align-items-center\">\r\n                <div class=\"kb-domain-banner-icon-wrapper me-3 flex-shrink-0\">\r\n                  <img decoding=\"async\"\r\n                    src=\"https:\/\/kb.rockeye.com\/wp-content\/uploads\/2026\/04\/crm.svg\"\r\n                    alt=\"Financial Accounting Logo\" class=\"w-100 h-100 banner-logo\">\r\n                <\/div>\r\n                <div>\r\n                  <div class=\"kb-domain-banner-label\">ROCKEYE<\/div>\r\n                  <h2 class=\"kb-domain-banner-title text-white m-0\">\r\n    Customer Relationship Management<\/h2>\r\n                <\/div>\r\n              <\/div>\r\n              <div class=\"flex-shrink-0\">\r\n                <a href=\"#\" class=\"btn btn-kb-brand\">What's New<\/a>\r\n              <\/div>\r\n            <\/div>\r\n\r\n            <!-- Bottom Row: Description -->\r\n            <div class=\"kb-domain-banner-desc-col\">\r\n              <p class=\"kb-domain-banner-desc m-0\">\r\n                Revolutionize your finances with our next-gen cloud accounting solution \u2014 real-time insights,\r\n                unmatched flexibility, and scalable growth.\r\n              <\/p>\r\n            <\/div>\r\n          <\/div>\r\n        <\/section>\n\n\n\t\t<div id=\"epkb-modular-main-page-container\" role=\"main\" aria-labelledby=\"epkb-modular-main-page-container\" class=\"epkb-css-full-reset eckb_mp_active_theme_KBrockeye\">\t\t\t\n\t\t\t<div id=\"epkb-ml__row-1\" data-feature=\"categories_articles\" class=\"epkb-ml__row\">                \n\t\t<div id=\"epkb-ml__module-categories-articles\" class=\"epkb-ml__module \">  \n\t\t<div id=\"epkb-ml-basic-layout\" role=\"main\" aria-labelledby=\"epkb-ml-basic-layout\" class=\"epkb-layout-container epkb-css-full-reset epkb-basic-template\">\n\t\t\t<div id=\"epkb-content-container\">\n\t\t\t\t<div class=\"epkb-section-container\">\t\n\t\t<div class=\"epkb-four-col eckb-categories-list\" > \t\t\t\t\t<div class=\"epkb-ml__module-categories-articles__row\">  \n\t\t\t\t<!-- Section Container ( Category Box ) -->\n\t\t\t\t<section id=\"epkb_cat_1\" class=\"section_light_shadow epkb-top-category-box\"  style=\"border-radius: 15px; border-width: 3px; border-color: #F7F7F7; background-color: #ffffff; border-style: solid;\"  >\n\n\t\t\t\t\t<!-- Section Head -->\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"--section-head-bg: #f9c5c5; border-bottom-width: 2px; background-color: #f9c5c5; border-top-left-radius: 15px; border-top-right-radius: 15px; border-bottom-color: #95c9f4; padding-top: 15px; padding-bottom: 15px; padding-left: 20px; padding-right: 20px;\"  >\n\n\t\t\t\t\t\t<!-- Category Name + Icon -->\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--left-cat-icon\" aria-expanded=\"false\"\n\t\t\t\t\t\t            data-kb-category-id=\"12\" data-kb-type=\"category\"  style=\"color: #40474f; text-align: start; justify-content: flex-start; padding-left: 10px;\"  role=\"region\">\n\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t\t<span class=\"epkb-cat-icon epkbfa ep_font_icon_folder\" data-kb-category-icon=\"ep_font_icon_folder\"  style=\"color: #f7941d; font-size: 21px;\" ><\/span>\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #40474f;\" >Users<\/h2>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- Icon Right -->     \n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<!-- Section Body -->\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 3px; padding-top: 10px; padding-bottom: 0px; padding-left: 20px; padding-right: 20px; overflow: auto; height: 200px;\"  >\t\t\t\t\t\t\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"12\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"62\"\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/kb.rockeye.com\/crm\/knowledge-base\/team-management\/\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"62\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #555555;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #555555;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Team Management<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"54\"\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/kb.rockeye.com\/crm\/knowledge-base\/user-management\/\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"54\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #555555;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #555555;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >User Management<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \n\t\t\t\t\t<\/div><!-- Section Body End -->\n\n\t\t\t\t<\/section><!-- Section End -->  \n\t\t\t\t<!-- Section Container ( Category Box ) -->\n\t\t\t\t<section id=\"epkb_cat_2\" class=\"section_light_shadow epkb-top-category-box\"  style=\"border-radius: 15px; border-width: 3px; border-color: #F7F7F7; background-color: #ffffff; border-style: solid;\"  >\n\n\t\t\t\t\t<!-- Section Head -->\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"--section-head-bg: #f9c5c5; border-bottom-width: 2px; background-color: #f9c5c5; border-top-left-radius: 15px; border-top-right-radius: 15px; border-bottom-color: #95c9f4; padding-top: 15px; padding-bottom: 15px; padding-left: 20px; padding-right: 20px;\"  >\n\n\t\t\t\t\t\t<!-- Category Name + Icon -->\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--left-cat-icon\" aria-expanded=\"false\"\n\t\t\t\t\t\t            data-kb-category-id=\"13\" data-kb-type=\"category\"  style=\"color: #40474f; text-align: start; justify-content: flex-start; padding-left: 10px;\"  role=\"region\">\n\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t\t<span class=\"epkb-cat-icon epkbfa ep_font_icon_folder\" data-kb-category-icon=\"ep_font_icon_folder\"  style=\"color: #f7941d; font-size: 21px;\" ><\/span>\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #40474f;\" >Master<\/h2>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- Icon Right -->     \n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<!-- Section Body -->\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 3px; padding-top: 10px; padding-bottom: 0px; padding-left: 20px; padding-right: 20px; overflow: auto; height: 200px;\"  >\t\t\t\t\t\t\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"13\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"69\"\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/kb.rockeye.com\/crm\/knowledge-base\/activity-type\/\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"69\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #555555;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #555555;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Activity Type<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"86\"\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/kb.rockeye.com\/crm\/knowledge-base\/currency-master\/\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"86\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #555555;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #555555;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Currency Master<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"98\"\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/kb.rockeye.com\/crm\/knowledge-base\/department\/\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"98\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #555555;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #555555;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Department<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"103\"\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/kb.rockeye.com\/crm\/knowledge-base\/designation\/\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"103\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #555555;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #555555;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Designation<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"108\"\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/kb.rockeye.com\/crm\/knowledge-base\/document-type\/\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"108\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #555555;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #555555;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Document Type<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"245\"\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/kb.rockeye.com\/crm\/knowledge-base\/tag-master\/\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"245\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #555555;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #555555;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Tag Master<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"91\"\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/kb.rockeye.com\/crm\/knowledge-base\/channel\/\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"91\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #555555;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #555555;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Channel<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"119\"\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/kb.rockeye.com\/crm\/knowledge-base\/lead-quality\/\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"119\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #555555;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #555555;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Lead Quality<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\" data-kb-article-id=\"129\"\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/kb.rockeye.com\/crm\/knowledge-base\/lead-source\/\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"129\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #555555;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #555555;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Lead Source<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\" data-kb-article-id=\"135\"\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/kb.rockeye.com\/crm\/knowledge-base\/seniority-level\/\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"135\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #555555;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #555555;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Seniority Level<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\" data-kb-article-id=\"158\"\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/kb.rockeye.com\/crm\/knowledge-base\/partner\/\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"158\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #555555;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #555555;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Partner<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\" data-kb-article-id=\"144\"\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/kb.rockeye.com\/crm\/knowledge-base\/industry\/\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"144\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #555555;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #555555;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Industry<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \t\t\t<button class=\"epkb-show-all-articles\" aria-expanded=\"false\" data-btn-id=\"13\">\n\t\t\t\t<span class=\"epkb-show-text\">\t\t\t\t\t\tShow Remaining Articles ( 4 )\n\t\t\t\t<\/span>\n\t\t\t\t<span class=\"epkb-hide-text epkb-hide-elem\">Collapse Articles<\/span>\n\t\t\t<\/button>\t\t\t\t\t\n\t\t\t\t\t<\/div><!-- Section Body End -->\n\n\t\t\t\t<\/section><!-- Section End -->  \n\t\t\t\t<!-- Section Container ( Category Box ) -->\n\t\t\t\t<section id=\"epkb_cat_3\" class=\"section_light_shadow epkb-top-category-box\"  style=\"border-radius: 15px; border-width: 3px; border-color: #F7F7F7; background-color: #ffffff; border-style: solid;\"  >\n\n\t\t\t\t\t<!-- Section Head -->\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"--section-head-bg: #f9c5c5; border-bottom-width: 2px; background-color: #f9c5c5; border-top-left-radius: 15px; border-top-right-radius: 15px; border-bottom-color: #95c9f4; padding-top: 15px; padding-bottom: 15px; padding-left: 20px; padding-right: 20px;\"  >\n\n\t\t\t\t\t\t<!-- Category Name + Icon -->\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--left-cat-icon\" aria-expanded=\"false\"\n\t\t\t\t\t\t            data-kb-category-id=\"14\" data-kb-type=\"category\"  style=\"color: #40474f; text-align: start; justify-content: flex-start; padding-left: 10px;\"  role=\"region\">\n\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t\t<span class=\"epkb-cat-icon epkbfa ep_font_icon_folder\" data-kb-category-icon=\"ep_font_icon_folder\"  style=\"color: #f7941d; font-size: 21px;\" ><\/span>\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #40474f;\" >Contacts<\/h2>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- Icon Right -->     \n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<!-- Section Body -->\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 3px; padding-top: 10px; padding-bottom: 0px; padding-left: 20px; padding-right: 20px; overflow: auto; height: 200px;\"  >\t\t\t\t\t\t\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"14\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"217\"\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/kb.rockeye.com\/crm\/knowledge-base\/campaign-management\/\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"217\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #555555;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #555555;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Campaign Management<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"229\"\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/kb.rockeye.com\/crm\/knowledge-base\/companies\/\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"229\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #555555;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #555555;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Companies<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"167\"\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/kb.rockeye.com\/crm\/knowledge-base\/contacts\/\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"167\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #555555;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #555555;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Contacts<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \n\t\t\t\t\t<\/div><!-- Section Body End -->\n\n\t\t\t\t<\/section><!-- Section End -->  \n\t\t\t\t<!-- Section Container ( Category Box ) -->\n\t\t\t\t<section id=\"epkb_cat_4\" class=\"section_light_shadow epkb-top-category-box\"  style=\"border-radius: 15px; border-width: 3px; border-color: #F7F7F7; background-color: #ffffff; border-style: solid;\"  >\n\n\t\t\t\t\t<!-- Section Head -->\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"--section-head-bg: #f9c5c5; border-bottom-width: 2px; background-color: #f9c5c5; border-top-left-radius: 15px; border-top-right-radius: 15px; border-bottom-color: #95c9f4; padding-top: 15px; padding-bottom: 15px; padding-left: 20px; padding-right: 20px;\"  >\n\n\t\t\t\t\t\t<!-- Category Name + Icon -->\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--left-cat-icon\" aria-expanded=\"false\"\n\t\t\t\t\t\t            data-kb-category-id=\"15\" data-kb-type=\"category\"  style=\"color: #40474f; text-align: start; justify-content: flex-start; padding-left: 10px;\"  role=\"region\">\n\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t\t<span class=\"epkb-cat-icon epkbfa ep_font_icon_folder\" data-kb-category-icon=\"ep_font_icon_folder\"  style=\"color: #f7941d; font-size: 21px;\" ><\/span>\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #40474f;\" >Lead<\/h2>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<!-- Icon Right -->     \n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<!-- Section Body -->\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 3px; padding-top: 10px; padding-bottom: 0px; padding-left: 20px; padding-right: 20px; overflow: auto; height: 200px;\"  >\t\t\t\t\t\t\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"15\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"235\"\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/kb.rockeye.com\/crm\/knowledge-base\/lead-management\/\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"235\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #555555;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #555555;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Lead Management<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"200\"\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/kb.rockeye.com\/crm\/knowledge-base\/opportunity-management\/\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"200\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #555555;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #555555;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Opportunity Management<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"190\"\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \n\t\t<a href=\"https:\/\/kb.rockeye.com\/crm\/knowledge-base\/requirement-type\/\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"190\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #555555;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #555555;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Requirement Type<\/span>\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \n\t\t<\/ul> \n\t\t\t\t\t<\/div><!-- Section Body End -->\n\n\t\t\t\t<\/section><!-- Section End -->  \t\t\t\t\t<\/div>  \n\t\t<\/div>       \t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>   \n\t\t<\/div>    \t\t\t<\/div>  \t\t<\/div>   \n\n\n        <!-- Video Tutorials Section -->\n        <section\n            class=\"kb-video-tutorials  kb-playlist-3923\">\n            <div\n                class=\"d-flex flex-wrap justify-content-between align-items-center mb-4 pb-2 gap-3\">\n                <div class=\"flex-grow-1\">\n                    <h2 class=\"kb-section-heading mb-3\">\n                        CRM<\/h2>\n                                                        <\/div>\n                                    <div class=\"d-flex align-items-center gap-2\">\n                        <div class=\"d-flex gap-1 ms-2\">\n                            <button\n                                class=\"btn btn-outline-secondary btn-icon-nav kb-nav-prev kb-nav-prev-3923\"\n                                aria-label=\"Previous Video\">\n                                <i class=\"bi bi-chevron-left\"><\/i>\n                            <\/button>\n                            <button\n                                class=\"btn btn-outline-secondary btn-icon-nav kb-nav-next kb-nav-next-3923\"\n                                aria-label=\"Next Video\">\n                                <i class=\"bi bi-chevron-right\"><\/i>\n                            <\/button>\n                        <\/div>\n                    <\/div>\n                            <\/div>\n\n            <!-- Video Container -->\n            <div\n                class=\"owl-carousel owl-theme kb-video-carousel kb-video-carousel-3923 mb-5 pb-3\">\n                                                                <div class=\"item\">\n                                                        <div class=\"kb-video-card kb-video-card-3923\"\n                                style=\"cursor:pointer; border-radius: 12px; overflow: hidden; min-height: 250px;\"\n                                data-bs-toggle=\"modal\" data-bs-target=\"#videoPopup\"\n                                data-video-id=\"Gl_JGol7Ziw\"\n                                data-video-title=\"Contract Creation &amp; Digital Signature Workflow | ROCKEYE Contract Management\">\n\n                                <!-- Text Content Overlay -->\n<!--                                 <div class=\"p-4 text-white h-100 d-flex flex-column justify-content-center position-relative video-content-z\"\n                                    style=\"z-index: 10;\">\n                                    <div class=\"kb-video-label mb-2 pb-1\"\n                                        style=\"font-size: 0.85rem; font-weight: 600; letter-spacing: 1px; color: #fff;\">\n                                        <i class=\"bi bi-youtube me-1\" style=\"color: #ff0000; font-size: 1.2rem;\"><\/i> YOUTUBE\n                                    <\/div>\n                \n                                <\/div> -->\n\n                                <!-- Play Icon Centered Overlay -->\n                                <div class=\"kb-video-play-layer position-absolute w-100 h-100 top-0 start-0 d-flex justify-content-center align-items-center\"\n                                    style=\"z-index: 5; pointer-events: none;\">\n                                    <i class=\"bi bi-play-circle-fill kb-video-play-icon transition-base\"\n                                        style=\"font-size: 3.5rem; color: rgba(255,255,255,0.75);\"><\/i>\n                                <\/div>\n\n                                <!-- Thumbnail background with gradient overlay -->\n                                                                    <img decoding=\"async\" src=\"https:\/\/i.ytimg.com\/vi\/Gl_JGol7Ziw\/maxresdefault.jpg\" alt=\"thumbnail\"\n                                        class=\"position-absolute w-100 h-100\"\n                                        style=\"object-fit: cover; top: 0; left: 0; z-index: 1; transition: transform 0.3s ease;\"\n                                        aria-hidden=\"true\">\n                                \n                                <!-- Gradient for text readability -->\n                                <div class=\"position-absolute w-100 h-100\"\n                                    style=\"top: 0; left: 0; z-index: 2; background: linear-gradient(135deg, rgba(0,0,0,0.85) 0%, rgba(0,0,0,0.3) 50%, rgba(255,255,255,0) 100%); pointer-events: none;\">\n                                <\/div>\n                            <\/div>\n                                                                <h4 class=\"kb-video-title fw-bold\"\n                                        style=\"font-size: 18px;\">\n                                        Contract Creation &amp;<br>Digital Signature<br>Workflow | ROCKEYE<br>Contract Management                                    <\/h4>\n                        <\/div>\n                                                                    <div class=\"item\">\n                                                        <div class=\"kb-video-card kb-video-card-3923\"\n                                style=\"cursor:pointer; border-radius: 12px; overflow: hidden; min-height: 250px;\"\n                                data-bs-toggle=\"modal\" data-bs-target=\"#videoPopup\"\n                                data-video-id=\"6aUF9r1E3rg\"\n                                data-video-title=\"Contract Template Setup &amp; Variable Management | ROCKEYE Contract Management\">\n\n                                <!-- Text Content Overlay -->\n<!--                                 <div class=\"p-4 text-white h-100 d-flex flex-column justify-content-center position-relative video-content-z\"\n                                    style=\"z-index: 10;\">\n                                    <div class=\"kb-video-label mb-2 pb-1\"\n                                        style=\"font-size: 0.85rem; font-weight: 600; letter-spacing: 1px; color: #fff;\">\n                                        <i class=\"bi bi-youtube me-1\" style=\"color: #ff0000; font-size: 1.2rem;\"><\/i> YOUTUBE\n                                    <\/div>\n                \n                                <\/div> -->\n\n                                <!-- Play Icon Centered Overlay -->\n                                <div class=\"kb-video-play-layer position-absolute w-100 h-100 top-0 start-0 d-flex justify-content-center align-items-center\"\n                                    style=\"z-index: 5; pointer-events: none;\">\n                                    <i class=\"bi bi-play-circle-fill kb-video-play-icon transition-base\"\n                                        style=\"font-size: 3.5rem; color: rgba(255,255,255,0.75);\"><\/i>\n                                <\/div>\n\n                                <!-- Thumbnail background with gradient overlay -->\n                                                                    <img decoding=\"async\" src=\"https:\/\/i.ytimg.com\/vi\/6aUF9r1E3rg\/maxresdefault.jpg\" alt=\"thumbnail\"\n                                        class=\"position-absolute w-100 h-100\"\n                                        style=\"object-fit: cover; top: 0; left: 0; z-index: 1; transition: transform 0.3s ease;\"\n                                        aria-hidden=\"true\">\n                                \n                                <!-- Gradient for text readability -->\n                                <div class=\"position-absolute w-100 h-100\"\n                                    style=\"top: 0; left: 0; z-index: 2; background: linear-gradient(135deg, rgba(0,0,0,0.85) 0%, rgba(0,0,0,0.3) 50%, rgba(255,255,255,0) 100%); pointer-events: none;\">\n                                <\/div>\n                            <\/div>\n                                                                <h4 class=\"kb-video-title fw-bold\"\n                                        style=\"font-size: 18px;\">\n                                        Contract Template Setup<br>&amp; Variable Management<br>| ROCKEYE Contract<br>Management                                    <\/h4>\n                        <\/div>\n                                                                    <div class=\"item\">\n                                                        <div class=\"kb-video-card kb-video-card-3923\"\n                                style=\"cursor:pointer; border-radius: 12px; overflow: hidden; min-height: 250px;\"\n                                data-bs-toggle=\"modal\" data-bs-target=\"#videoPopup\"\n                                data-video-id=\"WeFImjFbV6g\"\n                                data-video-title=\"Item Master &amp; Contract Category Setup | ROCKEYE Contract Management\">\n\n                                <!-- Text Content Overlay -->\n<!--                                 <div class=\"p-4 text-white h-100 d-flex flex-column justify-content-center position-relative video-content-z\"\n                                    style=\"z-index: 10;\">\n                                    <div class=\"kb-video-label mb-2 pb-1\"\n                                        style=\"font-size: 0.85rem; font-weight: 600; letter-spacing: 1px; color: #fff;\">\n                                        <i class=\"bi bi-youtube me-1\" style=\"color: #ff0000; font-size: 1.2rem;\"><\/i> YOUTUBE\n                                    <\/div>\n                \n                                <\/div> -->\n\n                                <!-- Play Icon Centered Overlay -->\n                                <div class=\"kb-video-play-layer position-absolute w-100 h-100 top-0 start-0 d-flex justify-content-center align-items-center\"\n                                    style=\"z-index: 5; pointer-events: none;\">\n                                    <i class=\"bi bi-play-circle-fill kb-video-play-icon transition-base\"\n                                        style=\"font-size: 3.5rem; color: rgba(255,255,255,0.75);\"><\/i>\n                                <\/div>\n\n                                <!-- Thumbnail background with gradient overlay -->\n                                                                    <img decoding=\"async\" src=\"https:\/\/i.ytimg.com\/vi\/WeFImjFbV6g\/maxresdefault.jpg\" alt=\"thumbnail\"\n                                        class=\"position-absolute w-100 h-100\"\n                                        style=\"object-fit: cover; top: 0; left: 0; z-index: 1; transition: transform 0.3s ease;\"\n                                        aria-hidden=\"true\">\n                                \n                                <!-- Gradient for text readability -->\n                                <div class=\"position-absolute w-100 h-100\"\n                                    style=\"top: 0; left: 0; z-index: 2; background: linear-gradient(135deg, rgba(0,0,0,0.85) 0%, rgba(0,0,0,0.3) 50%, rgba(255,255,255,0) 100%); pointer-events: none;\">\n                                <\/div>\n                            <\/div>\n                                                                <h4 class=\"kb-video-title fw-bold\"\n                                        style=\"font-size: 18px;\">\n                                        Item Master &amp;<br>Contract Category Setup |<br>ROCKEYE Contract<br>Management                                    <\/h4>\n                        <\/div>\n                                                                    <div class=\"item\">\n                                                        <div class=\"kb-video-card kb-video-card-3923\"\n                                style=\"cursor:pointer; border-radius: 12px; overflow: hidden; min-height: 250px;\"\n                                data-bs-toggle=\"modal\" data-bs-target=\"#videoPopup\"\n                                data-video-id=\"hRs7LEHeyng\"\n                                data-video-title=\"Counter Party &amp; Contract Entity Management | ROCKEYE Contract Management\">\n\n                                <!-- Text Content Overlay -->\n<!--                                 <div class=\"p-4 text-white h-100 d-flex flex-column justify-content-center position-relative video-content-z\"\n                                    style=\"z-index: 10;\">\n                                    <div class=\"kb-video-label mb-2 pb-1\"\n                                        style=\"font-size: 0.85rem; font-weight: 600; letter-spacing: 1px; color: #fff;\">\n                                        <i class=\"bi bi-youtube me-1\" style=\"color: #ff0000; font-size: 1.2rem;\"><\/i> YOUTUBE\n                                    <\/div>\n                \n                                <\/div> -->\n\n                                <!-- Play Icon Centered Overlay -->\n                                <div class=\"kb-video-play-layer position-absolute w-100 h-100 top-0 start-0 d-flex justify-content-center align-items-center\"\n                                    style=\"z-index: 5; pointer-events: none;\">\n                                    <i class=\"bi bi-play-circle-fill kb-video-play-icon transition-base\"\n                                        style=\"font-size: 3.5rem; color: rgba(255,255,255,0.75);\"><\/i>\n                                <\/div>\n\n                                <!-- Thumbnail background with gradient overlay -->\n                                                                    <img decoding=\"async\" src=\"https:\/\/i.ytimg.com\/vi\/hRs7LEHeyng\/maxresdefault.jpg\" alt=\"thumbnail\"\n                                        class=\"position-absolute w-100 h-100\"\n                                        style=\"object-fit: cover; top: 0; left: 0; z-index: 1; transition: transform 0.3s ease;\"\n                                        aria-hidden=\"true\">\n                                \n                                <!-- Gradient for text readability -->\n                                <div class=\"position-absolute w-100 h-100\"\n                                    style=\"top: 0; left: 0; z-index: 2; background: linear-gradient(135deg, rgba(0,0,0,0.85) 0%, rgba(0,0,0,0.3) 50%, rgba(255,255,255,0) 100%); pointer-events: none;\">\n                                <\/div>\n                            <\/div>\n                                                                <h4 class=\"kb-video-title fw-bold\"\n                                        style=\"font-size: 18px;\">\n                                        Counter Party &amp;<br>Contract Entity<br>Management | ROCKEYE<br>Contract Management                                    <\/h4>\n                        <\/div>\n                                                                    <div class=\"item\">\n                                                        <div class=\"kb-video-card kb-video-card-3923\"\n                                style=\"cursor:pointer; border-radius: 12px; overflow: hidden; min-height: 250px;\"\n                                data-bs-toggle=\"modal\" data-bs-target=\"#videoPopup\"\n                                data-video-id=\"iERpuBx1wEQ\"\n                                data-video-title=\"Variable Type &amp; Variable Preset Setup | ROCKEYE Contract Management\">\n\n                                <!-- Text Content Overlay -->\n<!--                                 <div class=\"p-4 text-white h-100 d-flex flex-column justify-content-center position-relative video-content-z\"\n                                    style=\"z-index: 10;\">\n                                    <div class=\"kb-video-label mb-2 pb-1\"\n                                        style=\"font-size: 0.85rem; font-weight: 600; letter-spacing: 1px; color: #fff;\">\n                                        <i class=\"bi bi-youtube me-1\" style=\"color: #ff0000; font-size: 1.2rem;\"><\/i> YOUTUBE\n                                    <\/div>\n                \n                                <\/div> -->\n\n                                <!-- Play Icon Centered Overlay -->\n                                <div class=\"kb-video-play-layer position-absolute w-100 h-100 top-0 start-0 d-flex justify-content-center align-items-center\"\n                                    style=\"z-index: 5; pointer-events: none;\">\n                                    <i class=\"bi bi-play-circle-fill kb-video-play-icon transition-base\"\n                                        style=\"font-size: 3.5rem; color: rgba(255,255,255,0.75);\"><\/i>\n                                <\/div>\n\n                                <!-- Thumbnail background with gradient overlay -->\n                                                                    <img decoding=\"async\" src=\"https:\/\/i.ytimg.com\/vi\/iERpuBx1wEQ\/maxresdefault.jpg\" alt=\"thumbnail\"\n                                        class=\"position-absolute w-100 h-100\"\n                                        style=\"object-fit: cover; top: 0; left: 0; z-index: 1; transition: transform 0.3s ease;\"\n                                        aria-hidden=\"true\">\n                                \n                                <!-- Gradient for text readability -->\n                                <div class=\"position-absolute w-100 h-100\"\n                                    style=\"top: 0; left: 0; z-index: 2; background: linear-gradient(135deg, rgba(0,0,0,0.85) 0%, rgba(0,0,0,0.3) 50%, rgba(255,255,255,0) 100%); pointer-events: none;\">\n                                <\/div>\n                            <\/div>\n                                                                <h4 class=\"kb-video-title fw-bold\"\n                                        style=\"font-size: 18px;\">\n                                        Variable Type &amp;<br>Variable Preset Setup |<br>ROCKEYE Contract<br>Management                                    <\/h4>\n                        <\/div>\n                                                                    <div class=\"item\">\n                                                        <div class=\"kb-video-card kb-video-card-3923\"\n                                style=\"cursor:pointer; border-radius: 12px; overflow: hidden; min-height: 250px;\"\n                                data-bs-toggle=\"modal\" data-bs-target=\"#videoPopup\"\n                                data-video-id=\"vcsX3d5Gv7o\"\n                                data-video-title=\"Geo Locations (Country, State &amp; City) | ROCKEYE Contract Management Solution\">\n\n                                <!-- Text Content Overlay -->\n<!--                                 <div class=\"p-4 text-white h-100 d-flex flex-column justify-content-center position-relative video-content-z\"\n                                    style=\"z-index: 10;\">\n                                    <div class=\"kb-video-label mb-2 pb-1\"\n                                        style=\"font-size: 0.85rem; font-weight: 600; letter-spacing: 1px; color: #fff;\">\n                                        <i class=\"bi bi-youtube me-1\" style=\"color: #ff0000; font-size: 1.2rem;\"><\/i> YOUTUBE\n                                    <\/div>\n                \n                                <\/div> -->\n\n                                <!-- Play Icon Centered Overlay -->\n                                <div class=\"kb-video-play-layer position-absolute w-100 h-100 top-0 start-0 d-flex justify-content-center align-items-center\"\n                                    style=\"z-index: 5; pointer-events: none;\">\n                                    <i class=\"bi bi-play-circle-fill kb-video-play-icon transition-base\"\n                                        style=\"font-size: 3.5rem; color: rgba(255,255,255,0.75);\"><\/i>\n                                <\/div>\n\n                                <!-- Thumbnail background with gradient overlay -->\n                                                                    <img decoding=\"async\" src=\"https:\/\/i.ytimg.com\/vi\/vcsX3d5Gv7o\/maxresdefault.jpg\" alt=\"thumbnail\"\n                                        class=\"position-absolute w-100 h-100\"\n                                        style=\"object-fit: cover; top: 0; left: 0; z-index: 1; transition: transform 0.3s ease;\"\n                                        aria-hidden=\"true\">\n                                \n                                <!-- Gradient for text readability -->\n                                <div class=\"position-absolute w-100 h-100\"\n                                    style=\"top: 0; left: 0; z-index: 2; background: linear-gradient(135deg, rgba(0,0,0,0.85) 0%, rgba(0,0,0,0.3) 50%, rgba(255,255,255,0) 100%); pointer-events: none;\">\n                                <\/div>\n                            <\/div>\n                                                                <h4 class=\"kb-video-title fw-bold\"\n                                        style=\"font-size: 18px;\">\n                                        Geo Locations (Country,<br>State &amp; City) |<br>ROCKEYE Contract<br>Management Solution                                    <\/h4>\n                        <\/div>\n                                    <\/div>\n        <\/section>\n\n        <!-- Global Video Popup Modal -->\n                    <div class=\"modal fade kb-video-modal\" id=\"videoPopup\" tabindex=\"-1\" aria-labelledby=\"videoPopupLabel\"\n                aria-hidden=\"true\">\n                <div class=\"modal-dialog modal-lg modal-dialog-centered\">\n                    <div class=\"modal-content bg-dark border-0\">\n                        <div class=\"modal-header border-bottom-0 pb-0\">\n                            <h5 class=\"modal-title text-white\" id=\"videoPopupLabel\">Video Tutorial<\/h5>\n                            <button type=\"button\" class=\"btn-close btn-close-white\" data-bs-dismiss=\"modal\"\n                                aria-label=\"Close\"><\/button>\n                        <\/div>\n                        <div class=\"modal-body p-0\">\n                            <div class=\"ratio ratio-16x9\">\n                                <iframe id=\"tutorialVideoFrame\" src=\"\" title=\"Video\" allowfullscreen\n                                    style=\"border-bottom-left-radius: 8px; border-bottom-right-radius: 8px;\"><\/iframe>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                    \n        <style>\n            \/* Micro-interactions & styling for video cards *\/\n            .kb-video-card-3923:hover img {\n                transform: scale(1.05);\n            }\n\n            .kb-video-card-3923:hover .kb-video-play-icon {\n                color: #fff !important;\n                transform: scale(1.1);\n            }\n\n            .kb-video-card-3923 .transition-base {\n                transition: all 0.3s ease;\n            }\n        <\/style>\n        \n\n\n  <section class=\"kb-faq-section\">\n          <div class=\"d-flex flex-wrap justify-content-between align-items-start align-items-sm-center mb-4 gap-3\">\n        <div>\n          <h2 class=\"kb-section-heading mb-2\">Frequently Asked Questions (FAQ's)<\/h2>\n          <p class=\"kb-section-desc\">Your Queries, Our Answers - Let's strengthen your software development<\/p>\n        <\/div>\n        <div class=\"flex-shrink-0\">\n                    <a href=\"https:\/\/kb.rockeye.com\/crm\/faq\" class=\"btn btn-kb-brand\">View All FAQs<\/a>\n        <\/div>\n      <\/div>\n    \n    <!-- Tabs Navigation -->\n    <div class=\"kb-faq-tabs-container nav\" id=\"faq-tab\" role=\"tablist\">\n              <button class=\"nav-link kb-btn-pill active\" id=\"faq-tab-11\"\n          data-bs-toggle=\"pill\" data-bs-target=\"#faq-pane-11\" type=\"button\" role=\"tab\"\n          aria-controls=\"faq-pane-11\" aria-selected=\"true\">\n          Frequently Asked Questions        <\/button>\n            <\/div>\n\n    <!-- Tabs Content -->\n    <div class=\"tab-content\" id=\"faq-tabContent\">\n              <div class=\"tab-pane fade show active\" id=\"faq-pane-11\"\n          role=\"tabpanel\" aria-labelledby=\"faq-tab-11\">\n          <div class=\"accordion kb-faq-accordion\" id=\"faqAccordion-11\">\n\n                            <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-30\">\n                    <button class=\"accordion-button \" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-30\"\n                      aria-expanded=\"true\"\n                      aria-controls=\"collapse-30\">\n                      What are the steps to submit a purchase order?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-30\"\n                    class=\"accordion-collapse collapse show\"\n                    aria-labelledby=\"heading-30\"\n                    data-bs-parent=\"#faqAccordion-11\">\n                    <div class=\"accordion-body\">\n                      <p>Here&#039;s the process to submit a purchase order:<\/p>\n<ol>\n<li>Fill out the purchase order form.<\/li>\n<li>Obtain the necessary approvals from your manager or department head.<\/li>\n<li>Submit the approved purchase order to the procurement team.<\/li>\n<\/ol>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-31\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-31\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-31\">\n                      Where can I find templates for customer presentations?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-31\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-31\"\n                    data-bs-parent=\"#faqAccordion-11\">\n                    <div class=\"accordion-body\">\n                      <p>We have a library of customer presentation templates within the Sales &amp; Marketing section of our knowledge base.\n\t\t\t\t    <\/p>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                                <div class=\"accordion-item\">\n                  <h3 class=\"accordion-header\" id=\"heading-32\">\n                    <button class=\"accordion-button collapsed\" type=\"button\"\n                      data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-32\"\n                      aria-expanded=\"false\"\n                      aria-controls=\"collapse-32\">\n                      What is the process for requesting time off?                    <\/button>\n                  <\/h3>\n                  <div id=\"collapse-32\"\n                    class=\"accordion-collapse collapse \"\n                    aria-labelledby=\"heading-32\"\n                    data-bs-parent=\"#faqAccordion-11\">\n                    <div class=\"accordion-body\">\n                      <ol>\n<li>Access our Time Off Request form.<\/li>\n<li>Fill out the form, including your desired dates and any relevant notes.<\/li>\n<li>Submit the form to your manager for approval.<\/li>\n<\/ol>\n                    <\/div>\n                  <\/div>\n                <\/div>\n                \n          <\/div>\n        <\/div>\n            <\/div>\n  <\/section>\n  \n","protected":false},"excerpt":{"rendered":"","protected":false},"author":25,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"template-home-multisite.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-2","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kb.rockeye.com\/crm\/wp-json\/wp\/v2\/pages\/2","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kb.rockeye.com\/crm\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kb.rockeye.com\/crm\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kb.rockeye.com\/crm\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/kb.rockeye.com\/crm\/wp-json\/wp\/v2\/comments?post=2"}],"version-history":[{"count":2,"href":"https:\/\/kb.rockeye.com\/crm\/wp-json\/wp\/v2\/pages\/2\/revisions"}],"predecessor-version":[{"id":3934,"href":"https:\/\/kb.rockeye.com\/crm\/wp-json\/wp\/v2\/pages\/2\/revisions\/3934"}],"wp:attachment":[{"href":"https:\/\/kb.rockeye.com\/crm\/wp-json\/wp\/v2\/media?parent=2"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}